It Field Service Network Technician
CurrentWork autonomously to complete all maintenance, project and IMAC calls efficiently and timely. Field Service Network Technicians are responsible for troubleshooting, repairing and upgrading all electronic voice, data and AV hardware including: network equipment, desktop terminals, monitors, printers, fax machines, telephony equipment, cabling including terminations. Equipment serviced is subject to change as business needs dictateCisco Network Equipment, HP Printers, Xerox Printers, Telephony Phone Systems, Cabling, Video Equipment, Handheld Service Terminal.Provide back up coverage for neighboring service areas as required.Monitor/review ticket queue and assume ownership of all tickets in assigned area when not on a dispatch and following completion of each dispatchCoordinate ETA's that reflect the branch's desired time for all maintenance, project and IMAC activities. ETA's offered should be the earliest time techs can safely and reasonably arrive on site