Manage inside sales operations and supply chain for major accounts such as Apple, Tesla, HP, Dell, IBM/Lenovo OMS; tracks customer PO’s, entering orders, and creates shipments. Supports the sales account team creating billing, revenue and stock reports as needed. Manages customer onboarding as liaison between the customer and company. Proactively bridges sales and finance to identify and resolve revenue issues.• Spearheaded two large account reconciliations, resolving major inventory, logistic and billing A/R discrepancy of over $20M.• Streamlined SAP processes coordinating with the Process Improvement team to improve quality and increase efficiency by 100%.• Learned customer systems and guided them on how to best interface to internal systems and processes to facilitate accurate billing and inventory control. • Played a key role to transition the upgrade of the ERP system by analyzing and documenting the processes and procedures required for optimal daily financial operations.

Qualify customers based on their needs; present new technologies and provide customer solutions.• Achieved $1 Million sales annually for 9 straight years; consistently in top 25% of performers• Developed and maintained multiple local accounts in excess of $100,000 per year.• Achieved double digit increases in sales growth year over year as a Sony Solutions Consultant targeting specific market segments.• Top producer for 5 years straight years in selling service contracts • Implemented pre inventory merchandising practices to reduce inventory loss by 15%