Albert Bischke Email and Phone Number
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Customer-focused with the ability to build trust, assess needs and exceed customer expectations to ensure satisfaction. Drive revenue through innovation and by listening to customers, reviewing their network, and providing sound solutions.
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Sales Engineer IiConterra Networks Jan 2022 - PresentCharlotte, North Carolina, UsAs a Senior Sales Engineer meeting with customers to be a business partner by understanding their issues, and concerns by presenting a solution to improve their business. Working with SalesForce to build customer quotes, IQGeo and Google Earth to layout fiber builds to customer locations to deliver Internet Access, Ethernet WAN, Hosted Voice, SIP and PRI Trunking, Cloud Connect to Equinix, Managed Fortinet Routers/Switches/Wireless Failover. -
Sales EngineerSegra Apr 2019 - Jan 2022Charlotte, North Carolina, UsAs a Sales Engineer listening to customers and presenting the best solution for the customer using Segra's Private Fiber MPLS Network w/Layer3, SD-WAN, Hosted Voice, Managed LAN Equipment, Hosted Firewall, SOC SIEM, Data Center Services, BaaS, DRaaS, IaaS, Co-Lo. -
Network Services Manager Of Osp ConstructionTds Telecommunications Corp. Jul 2013 - Jul 2018Madison, Wi, UsTDS Telecommunications Corporation | Tampa, FL• Led the build of passive optical network (PON) FTTH, fiber transport, and stimulus builds for Connect America Funds.• Maintained a capital budget of $40+ million for the successful rollout of fiber to the home in 13 states.• Greatly improved successful project completion by instituting monthly quality reviews of work procedures to identify opportunities for improvement. -
Broadband Systems EngineeringKforce - Subcontracted To Tds Telecommunications Corp Dec 2011 - Jul 2013• Prepared remote locations for High-Speed Data and IPTV rollout.• Increased customer internet speed and improved product reliability by analyzing and documenting legacy digital subscriber line access multiplexers throughout the country leading to the successful rollout of SHSD and IPTV products.• Secured routes to transport increased bandwidth ahead of customer rollout by establishing fiber count to create redundancy where possible, reducing customer outages.
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Director Of Telco OperationsAce Communications Nov 2004 - Oct 2010• Managed the telco operations teams; Central Office, IP Networking, Engineering, Outside Plant, Installation, and Customer Service with 5 direct reports and 50+ indirect reports. • Redesigned and built a new network and operations, successfully rolling out IP triple play spanning 3 states with 22 central offices. • Competitively negotiated vendor contracts. • Presented status and direction of technology to the Board of Directors quarterly. • Identified opportunities for savings and created new revenue streams increasing new customers by over 15%. • Created and maintained budgets for the departments under me.
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Regional Sales Engineer ManagerIcg Communications Jan 2004 - Nov 2004Us• Developed a team of 11 sales engineers over 6 states focusing on direct sales and agent partner programs for the East Coast with a focus on VoIP services. • Led task force for the VoIP PBX integration.• Ensured technically sound orders. • Subject matter expert on VoIP and Integrated Access.• Revised development of processes and procedures for sales engineering to increase product sales and improve the processing of orders.• Appointed to National Solutions with the Advanced Technologies team to resolve post-installation customer address issues of VoIP.• Increased resolution and customer satisfaction by knowing IP networking understanding the OSI layers and using Ethereal (Wireshark).• Created documentation of issues, resolutions, and procedures to eliminate the issue in future installations. -
Senior Technical ConsultantXo Communications Feb 2002 - Jan 2004Herndon, Va, Us• Mentored newly formed “Top 100 Team” to target high-profile accounts. • Met with customers to review present telecommunications designs. • Identified the most cost-effective method to set up WAN/MAN services for circuit switched or packet network over PSTN, Internet, Private Line, Cisco IP VPN, Symantec Intrusion, and Host Detection system for host/network. • Provided special technical support to high-revenue customers. Maintained accurate knowledge of the cost value of CPE. • Recognized for outstanding customer service with “Simply the Best” award.• Developed sales training materials for products to empower sales staff with the knowledge to increase revenue.• Met implementation schedules and customer demands through successful project management. -
Senior Technical ConsultantNet2000 Communications Jan 2001 - Feb 2002• Improved customer telecommunications systems by identifying cost-effective solutions for WAN/MAN services for circuit switched or packet network over the PSTN, Internet, Private Line, or VPN. • Listened to the customer and presented solutions through white-boarding and formal presentations. • Communicated clearly with technical and lay customers, understanding the needs of the audience.• Developed and promoted impromptu sales team training.•Designed and performed troubleshooting on WAN, MAN, and Frame Relay services. -
Operations Manager2Nd Century Communications May 2000 - Dec 2000• Opened the New York market ahead of schedule for the sale and installation of integrated access equipment for telephone lines and internet access for small businesses: hired administration, sales, and technical operations teams. • Accountable for monthly New York City sales and revenue reports to corporate headquarters.• Built efficiency in the Operations Department by installing the Siemens 36170 ATM platform switch with integrated access devices at the customer’s premises. • Ensured financial and technical feasibility of products within the geographic market.• Led weekly interdepartmental meetings to improve cross-communication and collaborate around challenges.
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Regional Sales Engineer Manager For The North EastTeligent May 1998 - May 2000• Led and strengthened sales teams for voice and internet installation of DSL or DIA through technical support and review of orders for technical validity before provisioning. • Led and developed a team of 2 Senior Sales Engineers and 16 Sales Engineers. • Instituted continuous quality improvement through pre/post sale customer site survey.• Subject matter expert for sales engineering process development: improved sales, and decreased installation issues.• Collaborated with Learning Tree to create nationwide training for Sales Engineers, Service Coordinators, and Sales.• Identified and engineered a solution for Lucent 954 KSU-Less telephone that was adopted and implemented by Lucent receiving recognition from senior staff of Teligent and Lucent.• Recognized for going beyond the scope of the role through “President’s Circle” and two “MVP” awards.
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Corporal - E-4United States Marine Corps Sep 1975 - Aug 1978Washington, Dc, Us• Honorable Discharge.• Meritorious Corporal E-4 promotion.• USMC Field Radio Operator - 2531.• Basic Airborne Course - 9962.• Navy/Marine Corps Parachute Insignia.• Good Conduct Medal.• Letter of Commendation.
Albert Bischke Skills
Frequently Asked Questions about Albert Bischke
What company does Albert Bischke work for?
Albert Bischke works for Conterra Networks
What is Albert Bischke's role at the current company?
Albert Bischke's current role is Senior Sales Engineer at Conterra Networks.
What is Albert Bischke's email address?
Albert Bischke's email address is en****@****ail.com
What are some of Albert Bischke's interests?
Albert Bischke has interest in Science And Technology.
What skills is Albert Bischke known for?
Albert Bischke has skills like Interconnect, Team Building, Cabling, Low Voltage, Network Operations, Planning, Fttx, Infrastructure, Sd Wan, Cost Accounting, Sales, Alvarion.
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