Albert Bonastre Caballero Email & Phone Number

Barcelona, CT, ES

Sant Just Desvern, Catalonia, Spain

- Manage Contact Centers, the Operations department and other departments within the organization regarding passenger handling and general customer service-related matters.- Take ownership of identified issues and conduct effective troubleshooting.- Assist and coordinate the SME to guarantee a fast, fresh and professional presence on Social Media.

- Planning and coordination of chauffeurs and their activities.- Maintaining budget and tracking expenditures/transactions- Contact clients regarding changes to the project budget or delivery timeframe.- Anticipate problems and develop a plan of action to prevent delays in the organization's workflow. - Help build positive relations within the team and.

-Meet & Assist Services for VIP customers, escort to departure flights or at arrival. -Supervise and coordinate staff in the VIP Lounges, Business Center and Airport Hotel. -Manage and solve operational issues in the daily routine.-Housekeeping manager duties.- To brief the Assistant Manager on items to be followed-up.- To attend meetings and conduct daily.

Aeropuerto De Barcelona

- Greet passengers as they enter the Lounge and introduce them to all aspects of the Loungeproduct, advising them of all available services and offering assistance where required tomaintain customer loyalty.- Liaise with service providers and supervise contracted staff, overseeing catering, cleaning andmaintenance operations, so that service standards are.

Aeropuerto De Barcelona

- Attention to the passenger at the check in and boarding area.- Resolution of operational incidents and reservations.

Aeropuerto De Barcelona

- Attention to the passenger at the check in and boarding area.- Resolution of operational incidents and reservations.

Barcelona Y Alrededores, España

- Sort mail on a sorting frame, getting it into address order.- Operate automated equipment.- Get customer signatures for registered post and recorded deliveries.- Pick up mail from post boxes, post offices and businesses.- Deal with wrongly addressed or returned mail.- Move mail to and from processing centres, delivery offices, railway stations and.