o Trained users on SQL 2005 Server Management Studio and optimizing the database performance using in-built database tuning tools, scripts and creating new databases and designing backup plans.o Developed account opening application wizard using Visual Basic 6.0 and SQL 2000 databases to centralize account opening processing, workflow and document management.o Created custom workflows and reports for clients based on requirements and work flow procedures.o Created detailed run schedule manuals and user guides to be used by clients.o Customized external DLLs to integrate with CORE applications.o Wrote driver software to drive imaging hardware using TWAIN and API'so Assembled and maintained Unisys NDP 600 Network Document Printers. Trained by Unisys Universityo Assembled and maintained Seac Bance RDS3000, RS40 and SB1600 scanners. Trained by SEAC.o Maintained large volume Kodak scanners. o Customized the Sybrin environment and providing end user training.o Provided technical support for clients in the East African region.o Created, tuned and administered databases.o Developed manual capture forms and validation for Electronic Funds Transfer modules.o Customized Voucher Processing and Financial Solutions for various banks in East Africa.o Configured Microsoft Exchange Server for email and web access.o Developed a web-based call logging website using classic ASP.o Developed and maintained Teller Capture, the bank's front office and back office cheque capture solution for various Banks in East Africa.