Executive director with 20 years of experience in sales, customer relations, risk, operations, marketing, finance, technology, and strategic planning, working in medium and large companies.✔️ Extensive knowledge of the insurance market, involving EH&B, P&C and Consumer products.✔️ Strong academic background, holds an MBA from the University of Michigan, Ross School of Business, and a degree in Business Administration from FGV/SP.✔️ Development, training, and leadership of high-performance cross-functional teams, delivering innovative and effective solutions for internal and external customers.✔️ Preparation of commercial strategies and management of teams in Brazil and South America, with a systemic view of different segments and channels, with a focus on achieving goals.✔️ Conducting complex negotiations in consultative sales processes and after-sales management.✔️ Creation and implementation of communication and marketing campaigns, as well as incentives to exceed budget goals and control the sales area's forecast.✔️ Elaboration of strategic and operational plans, periodically analyzing business results (P&L), to guarantee the execution according to the expected budget.✔️ Leading complex negotiations and developing strategic partnerships with market stakeholders.✔️ Leadership in area restructuring, involving changes in organizational processes and implementation of technology systems and KPIs.✔️ Solid negotiation, interpersonal and problem-solving skills.✔️ Passion for working with people and technology.✔️ A former partner of AD Insurance Brokers, has extensive M&A experience and acted as the main point of contact on the seller’s side before the acquisition by Marsh.