Albert Fuller Email & Phone Number

United States

Pleasanton Ca

-Manage a 20 member Virtualization Team (Server/Storage) that handles provisioning, support and maintenance of SCIF's SDDC.-Collaborate with various teams inside SCIF IT (DevOps/Release/QA) to improve adoption of service virtualization. -Project Management of internal team Implementations-Costing and Budgeting-Project requirement gathering-Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

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• Managed a team of engineers and analysts including but not limited to contingent workers, offshore and on-shore contractors; led a high-performance team through coaching, mentorship, and leadership development. • Managed all Data Center Infrastructure (Physical- SF, Los Angeles, Sacramento and Cloud based- Azure and AWS); effectively handled problem, incident, and change management; managed endpoint security for remote workers and corporate locations Statewide. • Collaborated with Audit and Risk Management in systems review for adequate management controls, efficiency, and compliance with policies, regulations, and IT principles. Made recommendations when necessary. • Documented business systems, processes and work flows for IT audit reports. • Coordinated with various business groups to create remediation plans for deficiencies found during audit. • Analyzed business processes to drive continuous improvements; established standard operating systems; developed and implemented nationwide business continuity and disaster recovery plans. • Led the implementation and provisioning of secure a virtual environment for proposed projects. • Managed; resource allocation, capacity planning, Vendor and Supplier Management. • Established consolidated services and applications; retired legacy applications; reduced cost of service support. Projects:  Horizon View (VDI) Implementation  Multi factor authentication  Office365 Implementation  Intune MDM Implementation SAN Implementation  Cloud Computing – AWS/Azure  SCCM 2016 Implementation  Secure FTP Portal Implementation Virtualization Infrastructure Manager - 2009 to 2015Manage and oversee the daily operations and maintenance of Servers , SAN and Web Applications which includes design/administration, systems analysis, mobile device support, server inventory, data access, patch management, change management, and all IT administrative/ technical functions.

Lead Analyst for Enterprise-wide implementation of VMWare, EMC SAN Storage, SAN-based Network Backup Infrastructure, Mobile connectivity to Exchange (BES and ActiveSync), Accellion Secure solution, Dell Equalogic SAN, Thin-client/Terminal Services connectivity thru VM View and Group Policy. Researched, recommended, and applied technology appropriate to company needs with emphasis on high availability, resiliency and security. Administered support and upgraded systems including but not limited to operating systems, storage, input devices, network printer, multimedia systems and all aspects of computer inter-connectivity.

Managed and oversee the daily operations of the IT Department. Supervised and managed staff of 12 System Engineers. Developed and implemented "customer-centric strategy to support, maintain and improves the delivery of services. Set technology standards and established performance guidelines. Managed and oversee company Network and Data security. Analyzed and reviewed technical products and services; Negotiated and managed vendor contracts for IT related goods and services. Prepared cost benefit analysis and budget change proposals.

Systems Administrator- Administrative Office of the Courts , SF CA January 1998 to Feb 1999Performed systems administration and maintenance of Novell and Windows 2000 Servers. Provided 2nd level support to Operations and Helpdesk, which includes client and server builds, infrastructure upgrade, remote connection problems, customer support, research and development.

Helpdesk Manager - lmagine Media, Brisbane CA January 1996 to January 1998Managed the daily operation and support of the company’s helpdesk unit,consisting of 6 Technician and 2 programmers. Researched, recommended, and applied technologies appropriate to company needs. Negotiated and managed vendor contracts for IT related goods and services.

Performed systems administration and maintenance of Banyan, Novell and Windows 2000 Servers. Provided 2nd level support to Helpdesk, which includes client and server builds, infrastructure upgrade, remote connection problems and remote connectivity via vpn.

Systems Administration (Banyan Vines, Wang Systems, NT Servers) and provided 2nd level support to Operations and Helpdesk which includes client and server build Infrastructure upgrade, client-server applications, customer support, research and development

Accounting, Accounting

Programming

Computer Programming and Application Development using Cobol, C++ and Assembly Language (ASM)