Albert Guimarães Email & Phone Number

North Devon, United Kingdom

After 5 months on the Operations and Cleaning team, I was promoted to Operations Team Lead. In my current role, I am responsible for managing the cleaning team, including scheduling, organizing, and coordinating daily activities. Additionally, I handle inventory control for operational materials, including placing orders and monitoring deliveries to ensure adequate supply. As a member of the Welcome Team, I also manage guest reception and the presentation of the hotel. This role has been crucial in enhancing my skills in leadership, team management, and operational coordination, significantly contributing to the optimization of cleaning and operational processes within the hotel.

Devon, England, United Kingdom

Working in the cleaning team, I was responsible for cleaning guest rooms, sanitizing and organizing common areas, and ensuring that all facilities and materials were in perfect condition.

North Devon, England, United Kingdom

As a Kitchen Assistant at Lee Abbey Fellowship hotel, I was responsible for maintaining order and cleanliness in the kitchen. My duties included collecting, washing, and assisting in the preparation of food to serve to guests. I worked closely with the kitchen team to ensure the organization of ingredients and adherence to hygiene and food safety standards. My role also involved assisting with general services and table setup. This experience was crucial for developing skills in teamwork and attention to detail in a dynamic and high-demand environment.

Salvador, Bahia, Brasil

As a Customer Service Assistant, I was responsible for handling phone support, receiving and organizing documents via email, and attaching files to the system. I also served as a spokesperson for the customer service team, acting as a focal point for conveying key concerns and needs of the team to management. This role was instrumental in enhancing my skills in support, teamwork, communication, and organization, providing me with a deep understanding of customer needs and expectations for improving service processes.