Albert Morales Email & Phone Number

- End-user support L1 and L2- Active Directory Administration- Proactive monitoring of servers, networks, applications, and processes with Dynatrace, New Relic, Datadog and Vsphere- Monitoring and Data Analysis via Splunk- Write automation/self-healing scripts in Powershell / BASH- Deploy code updates into test and production environments- Troubleshoot and escalate bugs for all mission-critical environments (Production, Stage, Dev, Test, QA)- Virtualization… Show more - End-user support L1 and L2- Active Directory Administration- Proactive monitoring of servers, networks, applications, and processes with Dynatrace, New Relic, Datadog and Vsphere- Monitoring and Data Analysis via Splunk- Write automation/self-healing scripts in Powershell / BASH- Deploy code updates into test and production environments- Troubleshoot and escalate bugs for all mission-critical environments (Production, Stage, Dev, Test, QA)- Virtualization (VMWARE)- Improve application lifecycle- Analyze, investigate, and solve problems to help smooth product performance, tracking the progress through JIRA- JIRA Administration- Creation of metrics and monitor dashboards (Dynatrace, Splunk)- Microsoft Azure: monitor, deploy, and support resources (service bus, VMs, storage, application gateway, network)- Troubleshooting Email hosting services (O365, SendGrid) Show less

Maracaibo, Zulia, Venezuela

An IT Specialist in BOD monitors and ensure that all platforms aspects are functioning optimally. Report failures in the platform. Resolution and escalations of thecnical incidents. Router configuration from remote access. Monitoring servers, networks, applications.

Maracaibo, Zulia, Venezuela

An IT technical support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical issues as they arise. The day-to-day tasks include installing and configuring computer systems, diagnosing hardware and software faults, user-permissions, server administration and solving technical and applications issues, either over the phone or in person.