Albert Morgan Email & Phone Number

I have been working with Salesforce.com for just over seven months. I have had the opportunity to do initial setup and customization per client needs. I have worked doing user management, data management, automating processes, designing reports/dashboards, and improving the overall efficiency and quality of an instance. I am now seeking opportunities to do.

Englewood, CO, US

• Involved in Salesforce.com Application Setup activities and customization of the apps to match the functional needs of the organization. utilizing the Lightning Experience interface they requested.
• Performed all tasks related to the day-to-day operations of a implementation of Salesforce.com (SFDC) including managing users, creating and maintaining custom objects and fields, handling bulk data migration.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
• Developed complex reports for the business users using Tabular, Summary and Matrix reports. *Created custom report & dashboard folders and assigned permission for various users to the reports and dashboard folders.
• Involved in the deployment of the components from Sandbox to Production environment utilizing Change Sets.
• Implemented and maintained reports and dashboards.

• Salesforce Certification Training will make you an expert in all the concepts related to administration and declarative development options. It will also help you prepare for Salesforce Certification (both SFDC Admin.
• Differentiate the building blocks of Salesforce
• Understand the Data model
• Understand the Security model
• Define Business process automation options
• Master Sales Cloud and Service Cloud modules

After completing my B.S. Degree in Computer Information Systems with an emphasis on Database Administration at Metropolitan University of Denver, I am actively pursuing new opportunities as a Database Administrator throughout the Colorado Front Range / Denver Metro area.Development DB2 Database Administrator Managed TEST DB2 environment database.

I am actively pursuing new opportunities as a Senior COBOL / DB2 CA-IDEAL Application Developer throughout the Colorado Front Range / Denver Metro area.Technical Skill Set Includes:ORACLE 11G, HTML, XML, CSS, JavaScript, UNIX, C++, VB.NET, Visual Studio, Visual Basic, Dreamweaver, PHP, Visio 2010, Power Point, Miscroft Project, COBOL, DB2, SQL, SPUFI.

Armonk, New York, NY, US

• Over 22 years of experience on the Mainframe platform; developing, enhancing, testing, maintaining, supporting, and implementing CA-IDEAL, DB2, and COBOL applications.
• Designed and created a process that extracted billing data from IMS databases and loaded it into DB2 databases, designed software to load more than 70,000,000 archived bills from tape to the DB2 databases, saved client.
• Created an automated process that reduced client manual entries from 100 to a single entry, improved processing time by 98 % which provided the client savings of $200,000 yearly.
• Designed an automated process that removed all paper documentation requirements and fax machine requirements which reduced client intervention time by 99 % saving the client $40,000 yearly.
• Supported and maintained IMS and DB2 databases.
• Promoted to a position as a member of a three-person team which supported and enhanced a $4,000,000 commercial gas billing application that generated $50,000,000 in gas transport revenue.

Minneapolis, Minnesota, US

• Provided subject matter expertise for co-workers and clients as technical lead for a business application development and support group.
• Worked on projects across all areas of software development life cycle in a multi-functional, fast-paced, large team environment.
• Enhanced PL/I, DL/I, CA-IDEAL, IMS, DB2, and COBOL programs to support the development activities on Mainframe applications.
• Maintained PL/I, DL/I, CA-IDEAL, IMS, DB2, and COBOL programs to support the maintenance activities on Mainframe applications.
• Provided after hours support of production jobs. (PL/I, DL/I, CA-IDEAL, IMS, DB2, COBOL, JCL) on the XCEL ENERGY's Mainframe applications.
• Involved with coding, testing, and implementing changes to PL/I, DL/I, CA-IDEAL, IMS, DB2, and COBOL Applications.

Involved in testing and troubleshooting production and field returned Disk Drives, Disk Controllers, and Tape Drive equipment. This position required extensive knowledge of electronic theory and construction. A through familiarity with various types of test equipment such as RF Service Monitors, Spectrum Analyzers, Oscilloscopes, Power Meters, Digital.

Bachelor Of Science, Computer Information Systems

Associates, Computer Science

Certificate - Electronic Technician, Electronic Technician