Alberto Bengoa Email & Phone Number

San Francisco Bay Area

United States

- End-to-end owner of Apple's internal EDW product for compliance with consumer privacy laws (GDPR/CCPA), a mission critical engine for Apple’s daily worldwide operations, serving tens of billions of daily requests. It enables secure, compliant ETL processes across more than a dozen systems within EDW and data lake, with tens of thousands of daily users (both batch and interactive).- Product management: Creating and maintaining the product roadmap and functional requirements, supporting internal and external audits, review architecture and designs and provide technical solutions signoff. Creating and maintaining processes and documentation and Establishing bidirectional communication with all Apple business units to coordinate regarding product releases, production incidents, and new requirement gathering.- Prioritizing of work for a team of 16 people worldwide, setting expectations for deadlines and deliverables, and providing oversight for the successful launch of product features. - Quarterly/yearly planning: defining and tracking multiple parallel project plans, determining necessary resourcing and funding levels for successful execution. Creating and maintaining reports of goals, key metrics, product/business milestones, and financial status and projections. Communicating to management the business and financial impact of the application, securing funding for subsequent cycles while reducing capital and operational costs.- Managing contracting vendors providing workforce for the team. Setting expected levels of delivery quality and conducting periodic reviews with each vendor to ensure the expectations were met or exceeded.

San Francisco

- Migrating on-premise Teradata systems to cloud data warehouses (Microsoft Azure SQL Data Warehouse, Amazon Redshift, Google Big Query), using Datometry’s proprietary technology.- In charge of the entire customer-facing pipeline for selected accounts, from first demo to production cutover, including but not limited to: explaining the solution to prospects, creating tailored implementation architectures, project management, solving any technical issues, presenting plans of action and results to key stakeholders, and ensuring any roadblock to full implementation was identified and resolved before becoming an issue.- Closed marquee production customer accounts.- Instrumental on closing critical partner technology deals.- Managed cloud partners (Amazon, Microsoft, Google) at the technical and project level, and SI partners for specific implementations (Cognizant, Capgemini, HCL, DxC, etc.).

Providing end-to-end technical consulting focused on requirement gathering, solution design, implementation, and strategy for both early-stage and established organizations. Recent projects in the social good, higher education, and aerospace domains include:- Designed and implemented DSSG Solve: a self-service web platform for managing volunteer work for Data Science projects in social good domains. The tool intelligently connects volunteers to active projects based on interests and skill sets, lowering the barrier of entry for volunteering, and improving project completion and success rates.- Architected a centralized cloud platform for managing higher ed curriculum data and student academic progress, implemented first stage for concept validation, and advised the university on expansion of platform into other areas.- Technology and business advisor for a STEM educational institution in the aerospace domain. Advising on customer growth strategy, market penetration, and development of their in-house customer-facing platform.

Mountain View

- Product Management: Identifying the product-market fit and the business niche that provides the best match for the novel proprietary technology (the intersection of hardware sensors and the efficient acquisition, processing, analysis and distribution of data to end customers); steering the product and creating an ambitious but achievable roadmap for the innovative platform.- Technical work: Architected Koolock’s platform, created the first satellite imaging processing pipeline (that transforms raw satellite sensor data into a customer-focused catalog of images and highlighted patterns, insights and analytics of the imaging data), and coded the technical demo of the intelligence capabilities enabled by the novel imaging and analytical technologies.

Palo Alto, California

In charge of the Denodo Community (http://community.denodo.com), Denodo Express (http://www.denodo.com/en/denodo-platform/denodo-express) and Denodo Platform for AWS(http://www.denodo.com/en/denodo-platform/denodo-platform-for-aws).Product management for the Denodo Testing Tool, the Denodo Diagnostics and Monitoring Tool and the Denodo Model Bridge Tool.Author of in-depth technical cookbooks such as "Data Warehouse Off-loading" (http://www.denodo.com/en/document/e-book/cookbook-62-page-special-report-managing-data-warehouse-offloading-big-data) that solve architect-level and developer-level concerns about use of the product and integration with third-party software in real-world deployments.Responsible for technical interaction with partners: OEMs, technical certifications, VARs. For example, IBM (http://www.denodo.com/en/document/solution-brief/achieve-value-and-insight-ibm-big-data-analytics-and-denodo-data) and Tableau (http://www.denodo.com/en/partner/tableau).Part of the Denodo Strategic Customer Center initiative with the goal of centralizing the communication channels for existing customers, keeping them updated about the product's roadmap and gathering feedback on new and planned features.Responsible for designing and teaching both low-level technical classes and architecture-level courses such as the monthly dv architect course (http://www.denodo.com/en/services/education/course/den60edua01/data-virtualization-architect).Support for the Marketing department by providing all technical information needed for the creation of their deliverables, including whitepapers, data sheets, web site content, webinars and on-premise lectures.Support for the Sales department in technical account management engagements.Support for the Professional Services department in architectural engagements, doing on-site work to help recent customers take the right first steps using data virtualization and review already started projects to steer them towards success.

Palo Alto, California

- Managed all the aspects of post-sale customer relationship and retention, as the main point of contact for the customer, being their internal champion and making sure every existing customer became an evangelist for Denodo's technology in later sales cycles with other prospective customers.- Managed the US software engineering team to analyze, design and implement customer projects.- Worked closely with the CEO and with the Sales VP for North America in reviewing commercial proposals to verify the licensing and professional services terms were realistic, achievable and appropriately priced and presented to customers.

Palo Alto, Ca

- Managed the customer support team to provide assistance in designing, developing and troubleshooting data virtualization solutions, helping strategic customers to go into production within the planned schedules.- Helped retain customers through timely resolution of all technical problems, analysis and delivery of new features.- Managed the training team to teach customers the use of the Denodo Platform, making it possible for them to start using the purchased software right away.- Participated in the creation of the training curriculum (http://www.denodo.com/en/services/education/courses/developers) and maintained it through several versions of the Denodo Platform; this set of training courses is taught to virtually all of Denodo's new customers.

California

- Responsible for continuous analysis of software capabilities, gathering new customer requirements and creation of successful UI designs for the whole suite of the company's enterprise software, of high functional complexity.- Introduced changes that improved both customer win rate and customer satisfaction, taking into account customer needs, technical feasibility and planning, visual design and user interaction.- Conceptualized, designed and implemented the Denodo Platform Control Center, a new tool for managing the local installation of the Denodo Platform; in production for over eight years and used by every customer of Denodo.

A Coruña Area, Spain

- In charge of creating from scratch (first commit) the client tools in the Denodo Platform, which have now been in production for over ten years: the main Administration/Development Tool for the data virtualization server, and the Web Automation Design Tool for the web integration server. Both tools are highly interactive, with an extremely deep feature set, and they are used by every customer to develop data virtualization solutions.- Gained a very strong experience in both desktop and server side development.