Alberto Fallas Email & Phone Number
Who is Alberto Fallas? Overview
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Alberto Fallas is listed as Senior Operations Manager at Concentrix, a company with 63116 employees, based in Bogota, D.C., Colombia. AeroLeads shows a matched LinkedIn profile for Alberto Fallas.
Alberto Fallas previously worked as Vendor Manager at Shopee and Customer Success Consultant at Everybody Loves Languages | Ell Technologies. Alberto Fallas holds Master'S Degree, International Business from Universidad Ean.
Email format at Concentrix
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About Alberto Fallas
Creative, analytical and result driven professional with experience in operation management, and cybersecurity, with excellent orientation of customer service always in constant search to improve the processes in every area I have work with, make everything more efficient and effective, proactive and continuously giving 100% of me in everything I do. Experience in teams managements, floor management and continous improvement manager. Focus always to be ethic and transparent about every aspect in my life.
Listed skills include Marketing, Cuadro De Mando Integral, and Mejora Continua.
Alberto Fallas's current company
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Alberto Fallas work experience
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Vendor Manager
Establish and maintain company relationships with different vendors Supervise daily procedures and keep up with negotiations. Start onboarding and initial account setup, oversee the processing of contracts and invoices, and resolve any conflicts to ensure an ongoing positive connection. Also guide and implement high-level vendor management strategies and.
Customer Success Consultant
Develop and implement a customer service policy that optimize customerexperience. Product expert. Provide technical support to our customers. Developdifferent strategies with other departments such sales and IT. Provide training in ourproducts to the customers. Daily meetings with the clients to ensure the process andresults were satisfactory for them..
Operations Manager
Supervisor
Develop and implement a customer service policy for the entire organization. Part of the original team in charge of the company’s operation plan implementationandGo-live.Involved in the recruiting of the Customer Service team. In charge of continuous improvement and monitoring of KPI´s, including customer satisfaction, SLA and internal client satisfaction..
Director
racing and test driver, coordinate and create new projects for a car magazine, review and modify the articles that are shown everyday
Continuous Improvement Manager
Floor Manager
Enforce proper service protocols and standard operating procedures for all agents, supervisors and support areas. Manage and coach different teams and conduct performance evaluations to present to the final client. Manage defined support services including planning, development, implementation and maintenance for one or more accounts. Responsible for.
Colleagues at Concentrix
Other employees you can reach at concentrix.com. View company contacts for 63116 employees →
Amisha Prasad
Colleague at Concentrix
Ranchi, Jharkhand, India, India
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SK
Sanjay Kumar
Colleague at Concentrix
Delhi, India, India
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GK
Gabrille Kaslon
Colleague at Concentrix
Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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NK
Nishanth Kumar
Colleague at Concentrix
Chennai, Tamil Nadu, India, India
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AM
Anand Mohan
Colleague at Concentrix
Delhi, India, India
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JD
Jayasuryan D
Colleague at Concentrix
Chennai, Tamil Nadu, India, India
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AB
Aruna Bn
Colleague at Concentrix
Bengaluru, Karnataka, India, India
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PG
Patrick Gamboa
Colleague at Concentrix
Metro Manila, National Capital Region, Philippines, Philippines
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LM
Louella Magro
Colleague at Concentrix
Central Luzon, Philippines, Philippines
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TR
Thalia Rose Capacio
Colleague at Concentrix
Cebu, Central Visayas, Philippines, Philippines
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Alberto Fallas education
Master'S Degree, International Business
Phd, International Business/Trade/Commerce
Frequently asked questions about Alberto Fallas
Quick answers generated from the profile data available on this page.
What company does Alberto Fallas work for?
Alberto Fallas works for Concentrix.
What is Alberto Fallas's role at Concentrix?
Alberto Fallas is listed as Senior Operations Manager at Concentrix.
Where is Alberto Fallas based?
Alberto Fallas is based in Bogota, D.C., Colombia while working with Concentrix.
What companies has Alberto Fallas worked for?
Alberto Fallas has worked for Concentrix, Shopee, Everybody Loves Languages | Ell Technologies, Outplex, and Teleperformance.
Who are Alberto Fallas's colleagues at Concentrix?
Alberto Fallas's colleagues at Concentrix include Amisha Prasad, Sanjay Kumar, Gabrille Kaslon, Nishanth Kumar, and Anand Mohan.
How can I contact Alberto Fallas?
You can use AeroLeads to view verified contact signals for Alberto Fallas at Concentrix, including work email, phone, and LinkedIn data when available.
What schools did Alberto Fallas attend?
Alberto Fallas holds Master'S Degree, International Business from Universidad Ean.
What skills is Alberto Fallas known for?
Alberto Fallas is listed with skills including Marketing, Cuadro De Mando Integral, and Mejora Continua.
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