- Accountable for hiring, training, scheduling, payroll, visual merchandising, and corrective counseling.- Mentoring and developing 3 ASM’s between both locations.- Conduct daily check-ins, recruit, and coach staff providing innovative incentives to motivate and develop them to achieve maximum performance.- Mentor and assist in training and developing new hires through our New Hire Onboarding.- Create and develop innovative ways to gain new consumers through enrolling them in the Tilly's Rewards program.- Maintains visibility and leads by example on the floor to answer customer queries and support all selling and merchandising functions. - Create in store events by utilizing Localization and Community tools to inspire and style customers, while promoting the Tilly's brand.- Fosters a high energy and enjoyable work environment with emphasis on customer satisfaction and recognition.

- Accountable for hiring, training, scheduling, payroll, visual merchandising, and corrective counseling. - Assisted in curbing inventory shrink for FY22 to under 1.9% - Conduct daily check-ins, recruit, and coach staff providing innovative incentives to motivate and develop them to achieve maximum performance. - Spearhead and assist in training and developing new hires through our New Hire Onboarding. - Create and develop innovative ways to gain new consumers through enrolling them in AEO Store Card and AEO Real Rewards program. - Maintains visibility and leads by example on the floor to answer customer queries and support all selling and merchandising functions. - Create in store events by utilizing Localization and Community tools to inspire and style customers, while promoting the American Eagle brand. - Fosters a high energy and enjoyable work environment with emphasis on customer satisfaction and recognition.

- Accountable for hiring, training, scheduling, payroll, visual merchandising, and corrective counseling. - Conduct daily check-ins, recruit, and coach staff providing innovative incentives to motivate and develop them to achieve maximum performance. - Spearhead and assist in training and developing new hires through our New Hire Orientation. - Create and develop innovative ways to gain new consumers through enrolling them in Tilly’s rewards program and contributing donations to the Tilly’s Life Center. - Maintains visibility and leads by example on the floor to answer customer queries and support all selling functions. - Fosters a high energy and enjoyable work environment with emphasis on customer satisfaction and recognition.

- Administer weekly performance reviews, recruit, and coach staff providing innovative incentives to motivate and develop them to achieve maximum performance.- assist in training and developing new hires through our RTC (Retail Training Camp) - create and develop innovative ways to gain new consumers through enrolling them in Nike+ membership program and other Nike related apps such as NTC (Nike Training Club and NRC (Nike Running Club)

- Administer weekly performance reviews, recruit, and coach staff providing innovative incentives to motivate and develop them to achieve maximum performance.- piloted RFID rollout August 2020- streamlined ATD (Available to Deliver) spreadsheet to assist with bringing in aged products in swift, efficient and organized manner to maximize processing and profits.- elevated BOH (Back of House) specialist to Coach (Manager) level

- Administer weekly performance reviews, recruit, and coach staff providing innovative incentives to motivate and develop them to achieve maximum performance. - Plan and develop strategic plans weekly with BOH Coach on key product to bring in to maximize profitability. - Elevated 2 Full time athletes to Specialist level - Maintains visibility and leads by example on the floor to answer customer queries and support all selling functions. - Implements all visual merchandising standards; partnering, delegating, and executing floor moves and promotion with my specialist. - Fosters a high energy and enjoyable work environment with emphasis on customer satisfaction and recognition.

- MIC of Onboarding and Training of new colleagues- Administer weekly performance reviews, recruit, and coach staff providing innovative incentives to motivate and develop them to achieve maximum performance.- My Client implementation providing a premium service to our customer- Maintains visibility and leads by example on the selling floor to answer customer queries and support all selling functions.- Implements and assists all visual merchandising standards; partnering with merchandising team executing floor moves and promotions.- Fosters a high energy and enjoyable work environment with emphasis on customer satisfaction.

- Administer weekly performance reviews, recruit, and coach staff providing innovative incentives to motivate and develop them to achieve maximum performance.- Omni Channel Tech Pilot MIC- Ipods and Ipads- My Client implementation providing a premium service to our customer- Maintains visibility and leads by example on the selling floor to answer customer queries and support all selling functions.- Implements all visual merchandising standards; partnering with merchandising team executing floor moves and promotions.- Fosters a high energy and enjoyable work environment with emphasis on customer satisfaction.

- Maintain store and staff standards with focus on store profitability through strict inventory control and efficient scheduling of staff to exceed store budget requirements.-Pilot RFID program in Mens shoes to assist in locating samples missing off of display floor.- Maintain and exceed daily goals, administer weekly performance reviews, recruit, mentor, develop and coach with innovative incentives to motivate and develop staff to achieve maximum performance and business results.- Motivate associates about the benefits of consumers enrolling in the Star Rewards Program.- Ensures deliverables are managed in a timely and effective manner.- Maintains visibility and leads by example on the selling floor to answer customer queries and support all selling functions.- Implements all visual merchandising standards; partnering with merchandising team, floor moves, directives, promotions, and organization of the sales floor/stockroom.- Emphasize the importance of effective shortage awareness in accordance with company policy.- Fosters a high energy and enjoyable work environment with emphasis on customer satisfaction.

- Maintain store and staff standards with focus on store profitability through strict inventory control and efficient scheduling of staff to exceed store budget requirements.- Maintain and exceed daily goals, administer weekly performance reviews, recruit, mentor, develop and coach with innovative incentives to motivate and develop staff to achieve maximum performance and business results.- Motivate associates about the benefits of consumers enrolling in the Star Rewards Program.- Ensures deliverables are managed in a timEl and effective manner.- Maintains visibility and leads by example on the selling floor to answer customer queries and support all selling functions.- Implements all visual merchandising standards; partnering with merchandising team, floor moves, directives, promotions, and organization of the sales floor/stockroom.- Emphasize the importance of effective shortage awareness in accordance with company policy.- Fosters a high energy and enjoyable work environment with emphasis on customer satisfaction.

-Focus on store profitability through strict inventory control and efficient scheduling of staff to exceed store budget requirements.-Maintain store and staff standards, in line with company policies, including accurate records and integrity of reporting.-Overall responsibility for the effective recruitment, induction, development, mentoring, and coaching of high caliber recruits to achieve maximum performance and business results.-Set daily goals, administer performance reviews and develop innovative incentives to motivate and develop staff.-Ensures deliverables are managed in a timely and effective manner.-Organized and executed special event initiatives. NY Jets training camp, NY Yankee player events.-Maintains visibility and leads by example on the selling floor to answer customer queries and support all selling functions.-Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.-Fosters a high energy and enjoyable work environment with emphasis on customer satisfaction.

-Grew account portfolio of $5 million in sales from 2003-2004.-Established and built loyalty with key accounts to secure solid, long term professional relationships.-Conducted market presentations and sold licensed product to key accounts both in the showroom and company attended trade shows (Magic International, Super Show, South East Street Scene, COBB Galleria).-Responsible for all production, allocation and customer service for Underground Station, Retail Apparel, Against All Odds, Up Against the Wall, Dr. Jay’s, Citi Trends

-Maintained a core business of $15 million for this $75 million dollar manufacturer.-Increased core account portfolio through effective use of industry trade shows by developing and implementing sales and promotional plans. (Magic, Super Show)-Point of contact for key accounts. (Target, JC Penny’s, and Sam’s Club)-Allocated inventory reports to all sales representatives.-Developed trend right product assortments in conjunction with couture design team through a detailed line review process.

-Managed and implemented inventory control measures.-Worked in conjunction with buyers and planners to expedite the sell through of all product categories.-Coordinated and delegated employee duties -Ensured every employee embodied the “customer first” values set out by Kenneth Cole to provide a unique luxury shopping experience.

-Managed and supervised a staff of 12 delegating employee duties to maximize store profitability and maintain superior customer service.-Created staff schedules and maintained payment and billing of corporate accounts