Alberto Pace Email & Phone Number

I am currently working for Asics Italia as a Customer Service Team Lead, but under contract with Asics Iberia because I am currently located in Barcelona.I took a master's degree in Business and Administration at the University of Turin in November 2016 and during these 5 years in Asics I have been cultivating a strong passion for this business.I am really proud of what I have achieved in Asics so far and the company has always acknowledged and rewarded my good performance.Being able to simultaneously cover both the Orderbook Specialist position and the Customer Service Team Lead for almost 3 years has been my greatest achievement so far. As a matter of fact, I have been working as a Customer Service Team Lead since October 2019, but my full-blown promotion occurred in May 2021. The acknowledgment of my company is proved by the 3 promotions I got over these 5 years in Asics, and my last promotion allowed me to formally become Customer Service Team Lead.My longstanding experience as a orderbook specialist along with my current role allow me to have a full overview of our department and its processes. I have a very good command of SAP and Excel thanks to my constant use of these two tools. My current role has enabled me to learn the B2B portal and I have recently become a B2B Key User.My deep knowledge of processes and tools, along with my teamwork approach, allowed me to be regarded as a very helpful resource who can often offer support whenever my colleagues reach out to me for help.I have very good reporting and data handling skills because of my orderbook background and my managerial skills have grown a lot and are constantly improving due to the managerial nature of my current role.The international nature of this company requires me to speak and write in English on a daily basis and this allowed me to reach an advanced level. Furthermore, two years ago, in the end of my internship in BCC di Cherasco, a local bank, I was proposed to extend my contract but I refused in order to join in a language course in Manchester because I thought that trying that experience might have been more useful. It turned out not to be wrong because my English improved a lot during that month and it allowed me to attain the IELTS with a good score when I came back to Italy. That experience was also really important since it showed me that I wanted to interact with people all over the world and to settle in a multi-cultural city.This is the experience that led me to move to Barcelona a few years later.

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  Università Degli Studi Di Torino

  Business And Administration