Jesús Alberto Chaparro Contreras Email and Phone Number
English teacher with more than seven years of experience in education's field. Currently as Assistant Vice President. More than 5 years experience in the Call center world
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Assistant Vice President Colombia RegionQuantum Outsourcing Group® Apr 2024 - PresentColombia -
Collections ManagerSurgical Capital Solutions Jun 2023 - Apr 2024United States -
Asset Preservation ManagerSurgical Capital Solutions Sep 2022 - Jun 2023 -
Asset Preservation SupervisorSurgical Capital Solutions Feb 2021 - Sep 2022My Tasks as Supervisor:• Ensure productivity• Maintain a good environment on the floor and team• Charged with writing and providing writing processes when needed.• Work with q/a, give feedback, identify opportunity of training.• Maintain the team updated regarding new information.• Coordinate activities with staff members to ensure a clear process with CSU is structured.• Identify the weakness of each team member and create a work plan to… Show more My Tasks as Supervisor:• Ensure productivity• Maintain a good environment on the floor and team• Charged with writing and providing writing processes when needed.• Work with q/a, give feedback, identify opportunity of training.• Maintain the team updated regarding new information.• Coordinate activities with staff members to ensure a clear process with CSU is structured.• Identify the weakness of each team member and create a work plan to improve.• Create new strategies to increase and maintain the productivity of the CSU team based on all factors that may affect a positive outcome.• Work along with the QA department to develop new plans for employees to have a strong understanding of the process. This includes training and written warnings.• Make sure SCS keeps a good relationship with law firms and providers ensuring the effective resolution of our cases providing feedback.• Develop goals that complement the overarching business goals of the SCS and coordinate staff to continually meet and exceed goals.• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises.• Identify trends and new opportunities when pulling up reports of open liens, pending lists, projections, metrics, providers performance, etc.• Ensure training opportunities to guarantee high-quality standards in the CSU process• Monitor and supervise the timely arrival of scheduled employees, with the awareness of unforeseen challenges such as scheduling.• Enforce office rules on the floor to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces.• Actively seek to resolve any concerns while adhering to the company policy and standards of behavior.• Ability to effectively organize and manage multiple company initiatives simultaneously. Show less -
Collections SpecialistSurgical Capital Solutions Jan 2020 - Feb 2021Call the law firms to confirm the current status of the cases we purchased following the process structured by the company and keeping a good relationship with the law firms, clients and Medical providers. -
AsesorOnelink Bpo Oct 2018 - Jan 2020Medellín-Colombia -
Asesor De Soporte TécnicoOne Link. Networking Jul 2018 - Sep 2018Antioquia, ColombiaAsesor bilingüe de Vista Higher Learning como agente de soporte técnico atendiendo llamadas de Instructores, estudiantes y representantes de ventas americanos. -
Community ManagerSalpifrutas Élite Apr 2018 - Jul 2018Antioquia, ColombiaEncargado de la publicidad en las redes sociales de Salpifrutas Élite.
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Community ManagerDía Dea Regalos Jan 2018 - Jul 2018MedellinEncargado de la publicidad en las redes sociales de Día Idea Regalos..
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Community ManagerGuillermo Cortes Feb 2018 - May 2018MedellinManejo de las redes Sociales de Guillermo Cortés, Coach de Bienestar Nutricional.
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Personal DocenteLiceo Bolivariano Monseñor Sanmiguel Sep 2015 - Feb 2018San Cristóbal, Estado Táchira-VenezuelaDocente especialista en el área de Inglés. Se trabaja actualmente con estudiantes de Educación Media y diversificada. En el período escolar 2016-2017 se ejerció como Coordinador pedágogico de primer año.
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Personal DocenteLiceo Nacional Francisco Tamayo Oct 2010 - Jul 2015El Piñal, Estado Táchira- VenezuelaDocente especialista en el área de Inglés. Acá se trabajó con estudiantes de Educación Media.
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Personal DocenteIune May 2010 - Oct 2010San Cristóbal, Estado Táchira, VenezuelaDocente especialista en el área de Inglés. Acá se trabajó con estudiantes de Educación Superior.
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Personal DocenteLiceo Bolivariano Vicente Dávila Jan 2010 - Jul 2010San Cristóbal, Estado Táchira- VenezuelaDocente especialista en el área de Inglés. Acá se trabajó con estudiantes de Educación Media
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Personal DocenteInstituto Universitario De La Frontera Oct 2009 - Apr 2010San Cristóbal Estado Táchira VenezuelaDocente especialista en el área de ingles. Acá se trabajó con estudiantes de Nivel superior.
Jesús Alberto Chaparro Contreras Education Details
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High School/Secondary Diplomas And Certificates
Frequently Asked Questions about Jesús Alberto Chaparro Contreras
What company does Jesús Alberto Chaparro Contreras work for?
Jesús Alberto Chaparro Contreras works for Quantum Outsourcing Group®
What is Jesús Alberto Chaparro Contreras's role at the current company?
Jesús Alberto Chaparro Contreras's current role is Assistant Regional VP at Quantum Outsourcing group.
What schools did Jesús Alberto Chaparro Contreras attend?
Jesús Alberto Chaparro Contreras attended Universidad De Los Andes (Ve).
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