Alberto Fernández Álvarez Email & Phone Number

Algeciras, Andalucía, España

Gibraltar, Gibraltar

Algeciras Y Alrededores, España

Request of prearrival forms & docs to vessels in order to arrange a safe arrival and comply with Port authorities regulations.Monitor local supplies as: Fresh water, bunkers, lub oils, ship-chandler, etc.Arrange services as: pilotage, tugboats, mooring, repairs, technicians, waste collection, handling of spares, crew changes and attendance to crew members, hotel accomodation, flights, etc.Elaborating of Custom house manifest and Bill of lading, monitoring vessel operations such as General Cargo, Break Bulk, Oil/Chemical Tankers, Ro/Ro, Container Ship, etc.Customs clearance, warehouse services, medical services, etc. Representing owners, charterers, and others involved in maritime transport.Communication and support to ship’s owners, shippers, authorities, etc. Reporting vessel activities while at port. Support to the Disbursement and Financial departments of the Company.

Doha, Qatar

Advising on most adequate policies and security systems.Evaluation of existing security systems, assessing and recommending implementations required and/or updates of installed systems depending on the needs and resources of the company. Reviewing installed systems are working correctly and they are used of suitable form.Recommending technical experts and delivering training courses to the staff.Realizing risks analysis on the heritage, identifying threats that could suppose losses in the organization. Helping to develop and improve evacuation, business continuity and disaster recovery plans.

Ireland

Coordination of internal issues between different Symantec’s departments.Submittal of internal reports to detect and improve Symantec policies & procedures.Responsible for handling first customer inbound interactions from enterprise customer (calls, emails, web cases and chat) ensuring all customers are well documented in the system and provide them within the best level of support and service.Perform initial triage of customer cases with documented solutions and/or workarounds on technical queries when appropriated.Managing customer’s complaints and post sales refunds.

Ireland

Ensuring quality of standards Services Levels Agreements (SLA) and working procedures towards achieving individual and team goals.Resolution of customer issues using tools and systems applications by remote control (LogMeIn, WebEx, Active Directory, AS400, Citrix, Microsoft Windows servers, Mainframe, VPN, Lotus Notes, Service Manager-SM9, Knowledge Base, Backup System, Windows 7 and Microsoft Office).Handling client’s confidential and sensitive information throughout the company Data Base, and ensuring that communication between departments, were within the regulation trademark.

Madrid Area, Spain

Resources management, loss prevention and comprehensive security. Conflict resolution, prevention and intervention in case of events or internal affairs, development of protocols and regulations, business continuity, reports and management of teams of people (training and motivation).CCTV Supervision, monitoring, evaluation potentially impact, coordination of protocols and evacuation in security control center of an emblematic skyscraper of embassies and business.VIPs escorting and personal protection.CLIENTS: Torre Espacio Skyscraper & FNAC shopping center chain. L’Oréal, Philips & Hugo Boss VIP personalities.

Madrid Area, Spain

Position 2: KEY ACCOUNT MANAGER in the Banking division.Position 1: TECNHICAL-COMMERCIAL AND REGIONAL PROJECT MANAGER: Andalucía, Extremadura and Castilla León.Product Manager and project development: physical security, intrusion, fire hazards, fire extinction, CCTV, access control, counter-terrorism and outdoor perimeter. Prospecting, technical advice, measurements, offers, design drawings, maintenance contracts, development and monitoring of the projects.

Madrid Area, Spain

Position 2: Technical sales and Head of the Mechanical and Electronic Area.Position 1: Management and technical support manager.Prospecting in looking for new business opportunities, customer tracking and technical advice.Fault management, programming, installation, product development, repairs and telephone support.Teaching and organization of specialized courses for customers and installers in products for: TECNOSICUREZZA, LA GARD Inc., STUV, IKON, STB, CashGuard, etc.

Madrid Area, Spain

Installation, maintenance, repair, programming/updating and fault management of security products: physical security key elements (Fichet-Bauche), access control (Gunnebo group) and robotized bank box with biometric system (Ritzenthaler).Opening of safe-boxes, cashiers, deposit safes, rental compartments and fireproof cabinets, fault management, repairs, mechanical and electronic systems installation, training of employees in branches banking.Robotized bank box with biometric system. Maintenance, repair, programming/updating and fault management.Motorized corridors and gates. Installation, programming, fault management.Safe-boxes cracking, cashiers, vaults, deposit safes, rental compartments and fireproof cabinets, fault management, repairs, mechanical and electronic systems installation and programming, providing trainings to employees of bank branches.(Clients: BBVA Bank, Caixa Catalunya, Caixa Bank, Banco Popular, Ibercaja, Banco Urquijo, Deutsche Bank, Caja Madrid).

Zaragoza Y Alrededores, España

24/7 specialized work in banking, public and private sector.Working directly with the Spanish State Security Forces (FFCCSS).Safe-boxes cracking, cashiers, vaults, deposit safes, rental compartments and fireproof cabinets, fault management, repairs, mechanical and electronic systems installation, providing training of employees of bank branches.Cooperating with Spanish State Security Forces in Zaragoza.Openings and replacement of locks, buildings, premises, safes and private heritages under court order.

Master In Global Security Administration And Management

Strategic and Technical basic essentials of the Global Safety. Marketing department and Management of the Quality. Financial direction.

Master In Corporate Security, Heritage Protection And Data Protection Legislation (Lopd).

Authorized by the Ministry of Interior (Spain). Management of the security departments. General regulations and specific laws on private.

Education record