Data Science for Business program

Provide meaningful guidance, support and help to aspiring learners of the Predictive Analytics for Business Nano Degree Program.

• Starting point full assessment. • Reorganization & administration of all costs structure (stacks)• Technological map design (infrastructure & applications)• Processes definitions: Development, QA, Change Management, Support, Innovation.• Agile development methodology implementation (Scrum)

Banking & IT Consultant (freelance).BPM senior consultant for Banking & Logistics industry

General Manager in charge of the Country operations, including H.Q. in Panama City and and two branches (Aguadulce and David) with a total of 210 people. Highlights:Built a motivated team through planning and behavioral interviewing hiring practices. Streamlined processes and procedures so that all service levels were met with internal and external customer expectations.Implemented cost analysis + resources optimization policies so the company became more profitable with the same structure. Created a team spirited atmosphere through implementation of employee incentives plus a permanent coaching.Act as escalation point for team to resolve critical customer service issues.

General Manager in charge of the Panama City office, and two branches (Santiago and David) and a total of 120 people. Responsible for soliciting business accounts and developing strategic alliances with clientele.

Development and administration of personal as well as private banking’s financial and electronic products.Highlights:• Marketing management.• Liaison between business areas and IT.

• Development of the electronic banking business.• Budgeting, economic and human resources administration, P&L, MIS.• Selection of external suppliers and other bank areas and managing the relationship. • Research and development of new technologies and businesses and being in contact with customers day-to-day.• Business analysis, business plan creation, budget administration and process development for each project. • Regional functions in Internet and cash management initiatives.Highlights:• Doubled electronic products’ T.O.R. in the first year. Growth forecast of 150% for the second year.• Successful implementation of International WebConnect and TradeKey in Panama: developing and putting these tools to work in a new market. The first one was designed for large corporations with decentralized treasuries, so that they interact as one, and the second was a complete trading solution for the customers (starting at the opening of a letter of credit, going through the entire process, including the electronic docket of the operation, finishing with the liquidation of the operation).

Promoted to being in charge of every wholesale e-Commerce project or business.• Represented BankBoston at “Payment Methods Committee” of the Argentinean Central Bank (CIMPRA). • Budgeting, economic and human resources management, P&L, MIS.• Selection and relationship management with external suppliers and other Bank areas.• Permanent research and development of new technologies and businesses. In continued relation with bank customers.• Business analysis, business plan creation, budget administration and process development for each project.

• Country Leader of the development of a regional integrated internet platform for international and local payments. Project managed from H.O. in Boston.• Analysis, Design & Development of Boston@Pyme. Transactional internet portal for middle market companies.• Analysis, Design & Development of Boston@Corporate. Transactional internet portal for Corporate Customers.• Analysis & design of an integrated transactional internet tool for Wholesale Customers (multipay.com.ar).• InterPyme implementation. (BankBoston was the first Bank to have this application ready for the customers).

Product manager of Datanet (multi-bank, multi-currency tool owned by InterBanking). • Member of the computer security team in the development of InterPyme.• South America representative in the development of BankBoston Multipay (Multicurrency, multi-country, multi-bank electronic delivery channel of payments and collections instructions). Developed by a multi-disciplinary team from Boston, London and Argentina.Highlights:• Project leader in the implementation (technical and commercial) of Multipay in BankBoston Chile and BankBoston Uruguay.• Office Banking Regional support responsible (Chile, Uruguay, Colombia, Peru and Panama).• Project Leader of the first implementation of cross-border payments/collections customer.• Technical and support responsible of all office banking products. (Bostonet, Datanet, SNP, etc.)• Development of the IVR (telephone banking) solutions to complement Office Banking tools.• Implementation and support of payroll system in bank’s customers’ offices.