Oluwasijibomi Albert Ogundipe Email & Phone Number

With over a decade of specialization in the IT infrastructure environment, my focus has been on leveraging cloud technologies and scripting to enhance operational efficiency and innovation. At MTN Nigeria, I have played a pivotal role in deploying and integrating applications, ensuring seamless operations across telecommunications platforms. My proficiency in XML scripting and management support has enabled the successful modification and implementation of critical application patches, contributing to robust fault management systems.Recognized for my ability to troubleshoot complex software issues, my certifications in Kubernetes and Graph Analytics underscore my commitment to staying at the forefront of cloud-native applications. As part of a dynamic team, we collaborate to address user concerns, streamline network documentation, and integrate vital applications, such as the Virtual Top Up with third-party systems. This dedication to operational excellence and innovative problem-solving is the cornerstone of my professional ethos.

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  It Consultant

  Mtn Nigeria

  Jun 2013 - Present

  Deployment, modification and implementation of various application patches, packages and upgradesMaintaining and updating the fault management systems throughout the Incident lifecycleTroubleshoot and analyze application and database logs and configuration filesIntegrate Virtual Top Up application with third-party applications/dependencies such as SMSC (Short Message Service Centre), Intelligent network (IN)Provide network documentationPromptly respond to escalations from Back Office or Help Desk in respect of various Users/Subscribers/Customers’ issues and providing innovative solutions to prevent future reoccurrence/Communication is usually through emails, telephone calls, IT Service Management Suite such as BMC Remedy and in some cases face to face.Processing of client change requests Involved in proactive bug detection and analysis (root cause/scenario/workaround/fix)Automating manual processes using 3rd party tools, applicationsActively involved in front end, non-technical back office, administrative and financial administrative system setup Software installation and configuration Problem Solving and TroubleshootingDeployment of application software on the production and Testing environmentLog Analysis on Linux and windows serverConfigure Applications on IIS and Linux server, Windows server 2008Maintenance and Applying patches and updatesEnd-User Administration (Grant privileges, Create Users etc.)Apache Webserver Support and TomcatCreating databases, importing data on Test environmentProvide second level support to call centreProviding training to external and internal usersProvide 24/7 standby supportSoftware testing