Your organization may have identified the need for a Senior IT professional to augment your management team. If so, my background will be of interest to you.I possess extensive experience with vendors and end-users in application administration, network, security, database and server management of complex and business-critical systems — a proponent of team training and development to foster open communication and team collaboration.I have worked with the HIM and business department at Seton Highland Lakes hospital as a Sr. Business System Analysts working with their document imaging systems (Laserfiche and HealthWare).I have the proven ability to build and maintain Citrix Farms, patch management, desktop support, web content management, information security, testing, and excellent document management skills along with optimizing and performance tuning.I built a reliable reputation for providing stable leadership and support while advancing through positions with increased responsibility. I managed four application database systems for nine hospitals which included application updates and upgrades, provisioning, and customer support. Includes working with application vendors on support and maintenance agreements to provide 24/7 monitoring and support. I had full accountability and operational management of application procedures and documentation to ensure continuous and uninterrupted services to customers and quick resolution to issues. Established departmental policies regarding (but not limited to) monitoring practices, change request procedures, and ticketing system.My Key Competencies include: Application Administration - Server Development & Management - Project Planning & Management - Strategic & Operational Planning Supervision & Leadership Training - Operations & Financial Analysis - Budget & Cost Controls - Contract & Agreement Negotiations P&L Responsibility - Business & Market Development - Customer Relations & Retention - Quality & Productivity Improvements Disaster Recovery - Equipment Test & Installation - Resource Planning & Allocation - Technical & Management ReportingPolicies & Procedures - Continuous Process Improvement - Vendor & Contractor Liaison - System & Network Security As a leader, you are continually striving to improve results, exceed expectations, and dynamically outperform the competition. I understand the need to do more with less and have built my career on driving effective, efficient measurable results. I will make a difference for you and your organization.