• Supervise the efficient operation of the website, MySiteKeetro.ca, Facebook, and Twitter profiles• Plan site design by clarifying goals; designing functionality.• Test page-navigation links, monitor site traffic, detect and deal with security intrusions.• Develop site navigation by categorizing content; funnelling traffic through content.• Upgrade site by updating content and graphics; monitoring performance and results; identifying and evaluating improvement options; introducing new technology; maintaining links.

• Supervise the efficient operation of the website, Keetro.ca, Facebook, and Twitter profiles• Develop META keywords and descriptions for multiple pages• Test page-navigation links, monitor site traffic, report security intrusions to network and server technicians.• Communicate with users through e-mail• Request and interpret website visitor feedback, and meet with web developers to discuss problem areas.• Upload articles, audio files, images, marketing copy, photographs and videos to company website.• Develop, maintain, and ensure integrity of discussion posts, such as weblog and forum. • Copy, edit, and proofread all web content.

• Order or purchase merchandise to maintain optimal inventory levels.• Create and maintain database of customer accounts.• Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping websites.• Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions and complaints about products, policies, or shipping methods.• Deliver e-mail confirmation of completed transactions and shipment.• Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, and tape guns.• Cancel orders based on customer requests or inventory or delivery problems.

• Complete form letters in response to requests or problems identified by correspondence.• Maintain files and control records to show correspondence activities.• Type acknowledgment letters to persons sending correspondence.• Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.• Route correspondence to other departments for reply.• Prepare records for shipment by certified mail.• Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.• Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.• Process orders for goods requested in correspondence.