Alberto M Email & Phone Number

Remote

• Transform raw data into usable output data sets that can be used to design dashboards and key metrics that will drive insights for key decision-making.
• Optimize Snowflake credit consumption and utilization for DBT, Fivetran & Domo/Tableau.
• Optimize Fivetran MAR usage by keeping schemas clean with just the needed data for transformations.
• Create and maintain documentation for datasets and dashboards.
• Update current dashboards, integrating any data changes that may impact reporting.
• Design data sets so that they are easy to use and easily integrate with the data warehouse.

Remote

• Manage a team of 4 Analysts.
• Manage through MIS, WFM and TA and any other participating area to assure that the daily inputs of information are accurate and on-time so that all TA reporting is correct and on point.
• Processing, cleansing, and verifying the integrity of data used for analysis.
• Enhancing data collection procedures to include information that is relevant for building analytic systems.
• Supervise efficient working of all TA Business Intelligence projects and analyze requirements and perform appropriate tests.
• Analyze all complex data and identify requirements for business enhancement in TA.

• Supervise TA Daily Report per areas (Telerecruitment, Recruitment and Selection).
• Set and analyze recruitment quality, database and selection process effectiveness, recruitment Cost Per Hire, Attrition.
• Analyze TA Specialists performance and transmit according suggestions for improvement.
• Collect TA metrics analysis and monthly revision.
• Send TA Daily Kick Off information on a daily basis.
• Provide feedback to coordinators and specialists on performance and efficiencies.

El Salvador

• Experience managing a team of 21 technicians & highly focused on cross functional team process improvement.Responsibilities:
• Troubleshoot data integrity errors to ensure that supply chain systems are working correctly.
• Coordinate & facilitate all data sources with other functional areas to properly feed supply chain systems.
• Create, maintain & promote business relationships across several functional areas to guarantee promptly resolutions.
• Review, prioritize, schedule work assignments & monitor work flow in order to meet production requirements and customer needs across several business lines.
• Serve as a backup for the corporate offices team leader & assist establishing standards and policies.

El Salvador

• Analyze, load and maintain the core data to support Supply Chain databases. Responsible for compiling and validating all necessary information from other key business functions.Achievements:
• Developed tools to facilitate technicians daily tasks, reducing the processing time of some tasks up to 80%.
• Developed & implemented the first reporting database for the DF team, allowing to measure efficiency & react to key performance issues via daily and weekly reports.
• Generating KPI reports for Management across 4 different countries. In addition, managed Ad-hoc reporting needs for Management.
• Assisted Management in the creation and maintenance of procedural and Training manuals as well assisted with training programs.

El Salvador

• Help customers identify and resolve problems with products by phone, through e-mail or chat.
• Escalate complex problems to appropriate staff member or department.
• Guide customers through the installation and updating of software and hardware.
• Assisting management with manuals, new hires training and back office operations.

Specialty In Management, Leadership And Business Innovation, Business Administration And Management

As a part of my graduation process, I added managerial and interpersonal skills to my qualifications.

Engineer'S Degree, Computer Science, Engineer

Systems engineering & team/workload management.

Engineer'S Degree, Systems Engineering

Moved to a new University due to work schedules.

Advanced, English Language And Literature, General

-Diploma of Excellence for completing the Advanced English Program. -Awarded with Certificate of Honor Student.

High School Diploma, General Studies