Led and managed all aspects of online casino operations, overseeing a team of 110 professionals.Demonstrated exceptional conflict resolution skills, resolving issues among team members and fostering a cohesive work environment.Transformed complex data into actionable insights, resulting in strategic decisions that improved customer experience and revenue growth.Spearheaded budgeting and forecasting efforts, achieving a 15% reduction in operational costs while maintaining quality… Show more Led and managed all aspects of online casino operations, overseeing a team of 110 professionals.Demonstrated exceptional conflict resolution skills, resolving issues among team members and fostering a cohesive work environment.Transformed complex data into actionable insights, resulting in strategic decisions that improved customer experience and revenue growth.Spearheaded budgeting and forecasting efforts, achieving a 15% reduction in operational costs while maintaining quality service.Ensured strict regulatory compliance and adherence to industry guidelines, contributing to the casino's impeccable track record.Collaborated with cross-functional teams to streamline processes, enhancing efficiency and customer satisfaction. Show less

Lead the launch process in collaboration with stakeholders to drive business growth.Conduct on-site trainings for operators.Serve as the main point of contact for operators, providing technical and operational support.Monitor operator performance, conduct periodic check-ins, and develop action plans to enhance the quality of service.Conduct regular quality controls to ensure compliance with Food Safety regulations and adherence to kitchen operations.Strive to elevate… Show more Lead the launch process in collaboration with stakeholders to drive business growth.Conduct on-site trainings for operators.Serve as the main point of contact for operators, providing technical and operational support.Monitor operator performance, conduct periodic check-ins, and develop action plans to enhance the quality of service.Conduct regular quality controls to ensure compliance with Food Safety regulations and adherence to kitchen operations.Strive to elevate operator performance and maintain top-quality brand standards. Show less

Schedule and delegate employee tasks to meet store operational requirements.Recruit, train, and support employees to maintain store staff.Coach and advise employees to achieve desired job results, and regularly evaluate performance.Meet financial objectives by analyzing expenditures, monitoring variances, and taking corrective actions.Foster relationships with customers and other stakeholders to understand service requirements.

Recruit, train, and support employees to maintain store staff.Conduct regular quality controls to ensure compliance with Food Safety regulations and adherence to kitchen operations.Coach and advise employees to achieve desired job results, and regularly evaluate performance.Meet financial objectives by analyzing expenditures, monitoring variances, and taking corrective actions.Ensure availability of merchandise and services by managing contracts and inventory levels.

Preparing, cooking and serving meals for staff and visitors. Keeping the kitchen organized. Ensuring that the presentation of food is compliant with restaurant standards. Responsible for food stock control and Health & Safety.