Alberto Pantoja Email & Phone Number

New York, New York, United States

New York City ￨ Long Island ￨ New Jersey

I was able to experience a multi-faceted explosion of ingenuity and creativity in the retail cosmetics industry. While I had plenty of experience in the traditional local department store retail cosmetics market, I believe my experience with Sephora, only magnified and enhanced my past experiences. I partnered with many doors in my territory, I ensured to bring the best I have when interacting with not only Sephora cast members and Sephora leadership, but also with everyday clients. This was… Show more I was able to experience a multi-faceted explosion of ingenuity and creativity in the retail cosmetics industry. While I had plenty of experience in the traditional local department store retail cosmetics market, I believe my experience with Sephora, only magnified and enhanced my past experiences. I partnered with many doors in my territory, I ensured to bring the best I have when interacting with not only Sephora cast members and Sephora leadership, but also with everyday clients. This was truly a role, where you get hands-on experience with leading, motivating, and moving people to action. I have learned about cultivating strong partnerships, with not only retailer leadership, but with other strong vendor representatives, as well as key selling store staff members who made a difference in reaching sales goals. I had a keen eye on business metrics and business needs, I strived to keep a legacy brand fresh and dynamic in the ever-changing and competitive environment of cosmetic sales. Three years of executive management with the Sephora account has contributed to my well-rounded experience of bringing success to all my accounts. I nurtured many relationships in the NY Metro area, and I know that these relationships only enrich my future learnings and future endeavors as a leader. Show less

Miami, Fl ￨ Fort Lauderdale, Fl ￨ South Florida ￨ Puerto Rico

Capitalized on the opportunity to lead forward-thinking regional education, seasonal sales, and training objectives as a facilitator in traditional seminar room surroundings and at point-of-sale for 300+ top-performing sales associates, including traveling within South Florida and Puerto Rico. Had opportunities to consistently facilitate training to groups of as little as 20 people to over 75 people at a time, approximately about 80 times a year, and several opportunities to present and "Teach"… Show more Capitalized on the opportunity to lead forward-thinking regional education, seasonal sales, and training objectives as a facilitator in traditional seminar room surroundings and at point-of-sale for 300+ top-performing sales associates, including traveling within South Florida and Puerto Rico. Had opportunities to consistently facilitate training to groups of as little as 20 people to over 75 people at a time, approximately about 80 times a year, and several opportunities to present and "Teach" in front of the national education team for North America. Directed a team of four Account Coordinators in strategically maximizing bottom-line performance while leading seminar development and comprehensive implementation for a 63-retail door region with $44.3+ million in annual volume.Expertly established mutually beneficial relationships with 11 retailers to develop teams and create powerful strategies.• Generated lowest sales associate turnover of 29.8% in North America.• Led a 350%+ increase on AAD event sales with Account Executive in 2013.• Generated and achieved benchmark goals of $3 million each for “Top 2” retail doors in 2012.• Achieved highest percentage to sales plan for the North America South Region several times.• Successfully maintained training evaluation results above 100% achievement of goals for six years.• Personally trained and coached coordinators, managers, and consultants to serve market needs and reach goals. Show less

San Francisco ￨ San Diego￨ Orange County ￨ Northern California ￨ Idaho ￨ Colorado￨ Wyoming ￨ Utah

Strategically steered 19 retail doors with volume of $12+ million while managing a team of two Account Coordinators and collaborating with specialty high-profile retailers (i.e. Macy’s, Nordstrom, Saks Fifth Avenue, Neiman Marcus).Led targeted training and coaching of leaders in both English and Spanish to achieve sales goals to service market needs.• Reduced overall staff turnover from 100% to 46%.• Successfully traveled to service the Bay Area and Mountain States.• Led… Show more Strategically steered 19 retail doors with volume of $12+ million while managing a team of two Account Coordinators and collaborating with specialty high-profile retailers (i.e. Macy’s, Nordstrom, Saks Fifth Avenue, Neiman Marcus).Led targeted training and coaching of leaders in both English and Spanish to achieve sales goals to service market needs.• Reduced overall staff turnover from 100% to 46%.• Successfully traveled to service the Bay Area and Mountain States.• Led Business Manager Seminar Development for teams in Northern California.• Streamlined sales practices in a Northern California Region by deploying strategic business thinking. Show less

Los Angeles ￨ San Gabriel Valley ￨ Inland Empire ￨ Palm Springs

Applied strong leadership talents toward overseeing 14 retail doors with a projected volume of $9+ million, including managing a Counter Manager and training and mentoring a team of consultants in English and Spanish to reach sales goals.• Proactively liaised between the retailer and Clinique corporate staff.• Led special events in Make-Up Artistry presentations and skincare application.

Los Angeles, Ca

Built and sustained profitable business operations by training, mentoring, and managing two Beauty Advisors who achieved promotions to manager roles while continuing to excel in counter management and customer service.• Achieved “Top 5” ranking in Southern California market.• Received honors for “Top Counter Manager” in Southern California.

Los Angeles, Ca

Played a vital role in boosting bottom-line performance for this fast-paced, high-volume Clinique product counter.• Recognized as the “Top Selling Beauty Advisor.”• Achieved rapid promotion to management position.