Alberto L. Piedra Email & Phone Number

Greater Chicago Area

• Review and brief on domestic and international Litigation documents.
• Provide case support and data entry for the legal department and advisement to the sales team.
• Maintain and monitor paper and electronic case files including the use of online services (such as Salesforce and DocuShare and in-house systems.)
• Draft and revise Customer red-lined commercial Contracts, Re-seller Agreements, Statements of Work, Non-Disclosure Agreements and Addenda.
• Create commercial contract templates and review / revise Spanish international contracts.
• Support sales team on customer relations and specific contract needs.

Greater Chicago Area

• Draft motions, pleadings, memoranda and other litigation documents for cases both in the Chancery trial call and Cook County Foreclosure Mediation program.
• Gather, manage and review mortgage, chancery and case-related documents and other discovery materials while working closely with clients, opposing counsel and other third-party agencies (housing counselors.
• Design and implement in-house protocols for Standard Operating Procedures for a variety of practices (i.e. Intake, Brief Services, etc.)
• Provide case support, data entry, court filing, advisement and referral of clients.
• Complete and turn in a variety at both the Municipal (i.e. Chancery and Law Division) and Federal courts (i.e. bankruptcy.)
• Maintain and monitor paper and electronic case files including the use of online services (such as PACER, TaskForce, Cook County Circuit Court website, etc.) and in-house systems (LegalServer, Kemps, LexusNexus.

Greater Chicago Area

• Conduct initial in-person/telephonic intake interviews in order to assess clients' legal issues and help determine eligibility for projects, gather facts, collect, organize and analyze client documents.
• Perform legal research, draft correspondence and litigation documents (affidavit, responses, motions, etc. in a wide variety of interconnected fields covering cases wholly (i.e. chancery (foreclosure, rescue fraud,).
• Provide case support, data entry, filing, advise and refer clients and provide legal/life strategies.
• Complete and submit a variety of forms at both the Federal and Municipal courts (i.e. filing timely correspondence for Federal Acts (INS, UCC, etc.) and municipal code (various county and city ordinances.)
• Maintain and monitor both paper and electronic case files.
• Lead community outreach events, present to large groups, maintain relationships with community-based organizations through meetings/correspondence.

Chicago, IL

• Labor Relations, Negotiation and other Representation.

• Conducted in-person / telephonic intake interviews to qualify clients and identify basic legal problems and facts.
• Consulted with attorneys to provide clients with legal information and advice, referrals and alternative legal/life strategies.
• Provided best quality and practice interpretation and translation in Spanish / English, which included legal documents (i.e. agreements, dissolutions, applications and letters to and from governmental institutions.
• Assisted as an office clerk and receptionist including light word processing.

• Dedicated on-site manager and liaison between staffing provider and client.
• Oversaw all administrative, operational and recruitment duties of over 500 temporary employees (English and Spanish speaking only) at peak season over 3 shifts, including departmental supervisors, leads and an on-site.
• Executed payroll and all human resources claims/concerns and recruitment, which included compliance with INS legal worker requirements.

• Provided interpretation of spoken language and site reading translations, which included cultural references and dialectal idioms, i.e., interpretive conduit between patient and health care provider at hospitals and.

• Drove sales and assisted guests throughout the store, managed daily labor (45-55 employees, 15-20 Spanish speaking only), optimized labor expense.
• Translated and was the Spanish language liaison for HR team and shift staff, including but not limited to human resources claims / concerns.
• Oversaw and managed the housekeeping team and repair/maintenance projects, which included interviewing and hiring of permanent and contracted employees (compliance with INS legal worker requirements.)
• Directed and managed all activities with administration of a shift, opened and closed the store.
• Handled escalated customer concerns.
• Wrote and delivered nightly reports.

Chicago, IL

• Provided customer service in-store and on the telephone with product recommendations, including wine/food pairings and social function advisement.
• Led quality inspection and control of products, received and restocked products, wrote “shelf talkers” and other related tasks.
• Specialized in the wines of California, Pacific Northwest, Spain, Chile, Argentina, Portugal and South Africa and extensive knowledge of French wines and Champagne.

Chicago, IL

• Supervised the kitchen and front of house personnel including human resources claims/concerns.
• Sold and delivered catering orders, responsible for tip reports and scheduling.
• Designed Daily Specials and wine menus.
• Ordered wines for the restaurant and upkeep of product inventory.
• Oversaw all customer concerns.

Master Of Science In Legal Studies, Law

Bachelor Of Liberal Arts, Spanish Major / English Minor

Activities and Societies: Member of the National Spanish Honor Society, Sigma Delta Pi