Alberto L. Piedra Email & Phone Number

Greater Chicago Area

• Review and brief on domestic and international Litigation documents.• Provide case support and data entry for the legal department and advisement to the sales team. • Maintain and monitor paper and electronic case files including the use of online services (such as Salesforce and DocuShare and in-house systems.)• Draft and revise Customer red-lined commercial Contracts, Re-seller Agreements, Statements of Work, Non-Disclosure Agreements and Addenda.• Create commercial contract templates and review / revise Spanish international contracts.• Support sales team on customer relations and specific contract needs.• Maintain and update personnel files, management travel docs (VISAs, Passports, etc.)

Greater Chicago Area

• Draft motions, pleadings, memoranda and other litigation documents for cases both in the Chancery trial call and Cook County Foreclosure Mediation program.• Gather, manage and review mortgage, chancery and case-related documents and other discovery materials while working closely with clients, opposing counsel and other third-party agencies (housing counselors, community-based agencies, etc.)• Design and implement in-house protocols for Standard Operating Procedures for a variety of practices (i.e. Intake, Brief Services, etc.) • Provide case support, data entry, court filing, advisement and referral of clients.• Complete and turn in a variety at both the Municipal (i.e. Chancery and Law Division) and Federal courts (i.e. bankruptcy.)• Maintain and monitor paper and electronic case files including the use of online services (such as PACER, TaskForce, Cook County Circuit Court website, etc.) and in-house systems (LegalServer, Kemps, LexusNexus, WestLaw, etc.) • Work closely with community-based organizations (HUD-certified housing counselors, financial advisors, tax professional, etc.) to assist clientele and manage case files.• Provide best quality and practice interpretation (for client interviews, fact-pattern gathering, etc.) and document translation (letters, advisement, legal documents, etc.)

Greater Chicago Area

• Conduct initial in-person/telephonic intake interviews in order to assess clients' legal issues and help determine eligibility for projects, gather facts, collect, organize and analyze client documents.• Perform legal research, draft correspondence and litigation documents (affidavit, responses, motions, etc. in a wide variety of interconnected fields covering cases wholly (i.e. chancery (foreclosure, rescue fraud,) consumer (fraud, repossession,) family (divorce,) employment and immigration (VAWA, crime victim, refugee, ITIN issues, LPR application.) • Provide case support, data entry, filing, advise and refer clients and provide legal/life strategies.• Complete and submit a variety of forms at both the Federal and Municipal courts (i.e. filing timely correspondence for Federal Acts (INS, UCC, etc.) and municipal code (various county and city ordinances.) • Maintain and monitor both paper and electronic case files. • Lead community outreach events, present to large groups, maintain relationships with community-based organizations through meetings/correspondence. • Provide best quality and practice interpretation and document translation in Spanish / English.

Chicago, Il

• Labor Relations, Negotiation and other Representation.

• Conducted in-person / telephonic intake interviews to qualify clients and identify basic legal problems and facts. • Consulted with attorneys to provide clients with legal information and advice, referrals and alternative legal/life strategies. • Provided best quality and practice interpretation and translation in Spanish / English, which included legal documents (i.e. agreements, dissolutions, applications and letters to and from governmental institutions (i.e. INS, Cook County,) administrative hearings and in court. • Assisted as an office clerk and receptionist including light word processing.

• Dedicated on-site manager and liaison between staffing provider and client. • Oversaw all administrative, operational and recruitment duties of over 500 temporary employees (English and Spanish speaking only) at peak season over 3 shifts, including departmental supervisors, leads and an on-site team. • Executed payroll and all human resources claims/concerns and recruitment, which included compliance with INS legal worker requirements.

• Provided interpretation of spoken language and site reading translations, which included cultural references and dialectal idioms, i.e., interpretive conduit between patient and health care provider at hospitals and major health care centers.

• Drove sales and assisted guests throughout the store, managed daily labor (45-55 employees, 15-20 Spanish speaking only), optimized labor expense. • Translated and was the Spanish language liaison for HR team and shift staff, including but not limited to human resources claims / concerns. • Oversaw and managed the housekeeping team and repair/maintenance projects, which included interviewing and hiring of permanent and contracted employees (compliance with INS legal worker requirements.) • Directed and managed all activities with administration of a shift, opened and closed the store. • Handled escalated customer concerns.• Wrote and delivered nightly reports.

Chicago, Il

• Provided customer service in-store and on the telephone with product recommendations, including wine/food pairings and social function advisement. • Led quality inspection and control of products, received and restocked products, wrote “shelf talkers” and other related tasks. • Specialized in the wines of California, Pacific Northwest, Spain, Chile, Argentina, Portugal and South Africa and extensive knowledge of French wines and Champagne.

Chicago, Il

• Supervised the kitchen and front of house personnel including human resources claims/concerns.• Sold and delivered catering orders, responsible for tip reports and scheduling.• Designed Daily Specials and wine menus.• Ordered wines for the restaurant and upkeep of product inventory.• Oversaw all customer concerns.

Master Of Science In Legal Studies, Law

Bachelor Of Liberal Arts, Spanish Major / English Minor

Activities and Societies: Member of the National Spanish Honor Society, Sigma Delta Pi