Alberto Ramos Email and Phone Number

•Provide on-site installation and setup of all printers associated with the inkjet machines.•Give initial and on-going formal customer operator and printer maintenance training.•Provide periodic on-site trouble-shooting and repairs on printers that my be experiencing complex electrical, mechanical or pneumatic problems.•Provide detailed technical feedback and liaise on a regular basis with our customer call center.•Provide service & support to exhibitions.•Work remotely with customers to accurately identify equipment issues and provide technical information and repair guidance in order to pinpoint the necessary solutions to reported issues.•Participate in after hours support activities on a rotating basis.