• Implemented data analysis and collection systems, optimizing statistical efficiency and quality for New YorkTimes and Spirit Airlines• Interpreted large datasets using statistical methods and maintained databases from various sources• Produced visualizations and reports, identified trends in complex datasets, and prioritized business needs inconsultation with management• Improved processes• Tools: Google Looker Studio, MS Power BI, SQL Lite, MS Excel, MS Power Query• Databases: MS SQL, MS Access, Google Firestore

Sales, business relationship, customer care

• Oversaw projects and conducted data analysis to pinpoint process and business enhancement opportunities• Developed and managed project plans and schedules, ensuring timely completion with expected quality• Facilitated conflict resolution, achieving mutually beneficial outcomes• Maintained spreadsheets for daily, weekly, and monthly reports, including sales, profit/loss, and employeeattendance• Led negotiations with global sales agencies to establish pricing and rate strategies for car rentals and leasing• Set the national/global rate strategy for the budget vehicle segment for retail clients• Managed the sales department, catering to both retail and corporate clients, and negotiated business proposals-Business Anaysis, Key performance indicators, Sales and results analysis, sales strategies.-Rate management, Global Distribution Channels (GDS) relations and sales, price and season management, Sales projections.-Technology Advisor, implementation of new technologies.-Innovation Management: revision of new business and operational initiatives.

• Spearheaded initiatives that boosted customer accounts by 40%• Devised strategic plans for Rate and Leasing, stimulating business growth and augmenting profits by 36%• Enhanced customer service responsiveness, resulting in a 34% local market share increase• Established the car rental performance metrics that are now industry standards in the country• Executed market research and analysis to formulate comprehensive business plans for commercialopportunities, business development, and expansion. Utilized key metrics and compiled reports to monitorcommercial performance• Negotiated contracts and prices in collaboration with vendors and developers.-Risk Management, design of the project , implementation and deployment.-Technology Advisor, implementation of new technologies.-Innovation Management: revision of new business and operational initiatives.

Rental Sales Representative In charge of Las Americas Intl Airport officeOffice set up and sales

• Oversaw operating budgets, employee management, and client accounts to boost productivity• Implemented workflow enhancements, monitored policy adherence, and maintained CRM databases and filingsystems• Conducted annual personnel evaluations, recommended promotions, and addressed productivity issues• Communicated corporate goals through regular updates. Managed daily operations, office supply inventory, andrequisitions• Coached new hires and managed team for optimal productivity