AeroLeads people directory · profile
Alberto Sánchez Gutiérrez Email & Phone Number
Platforms Capabilities and Customer Operations Manager.
at
Lowi
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Platforms Capabilities and Customer Operations Manager.
Location
Madrid, Community Of Madrid, Spain
Company size
Who is Alberto Sánchez Gutiérrez? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Alberto Sánchez Gutiérrez is listed as Platforms Capabilities and Customer Operations Manager. at Lowi, a company with 84 employees, based in Madrid, Community Of Madrid, Spain. AeroLeads shows a matched LinkedIn profile for Alberto Sánchez Gutiérrez.
Alberto Sánchez Gutiérrez previously worked as Business Technology Solution Manager at Vodafone Business and Vodafone Spain TV service (Network Design, Engineering and Assurance) Manager at Vodafone. Alberto Sánchez Gutiérrez holds Higher Technical Degree In Electronics from Madrid.
Company email context
Email format at Lowi
This section adds company-level context without repeating Alberto Sánchez Gutiérrez's masked contact details.
Lowi
Review company-level records connected to Alberto Sánchez Gutiérrez before choosing the right outreach path.
Profile bio
About Alberto Sánchez Gutiérrez
Alberto Sánchez Gutiérrez is a Platforms Capabilities and Customer Operations Manager. at Lowi. He possess expertise in telecomunicaciones, protocolos de internet, voz por protocolo internet, telecommunications, servicios administrados and 37 more skills. He is proficient in Inglés. Colleagues describe him as "Alberto has been a brilliant client to work with. He is extremely knowledgeable, aware and informed of all industry news and updates. His incredible level of patience and understanding makes any form of communication and engagement not only easy but also a delight. He will be a very valuable asset to any organisation he joins. "
Listed skills include Telecomunicaciones, Protocolos De Internet, Voz Por Protocolo Internet, Telecommunications, and 38 others.
Current workplace
Alberto Sánchez Gutiérrez's current company
Company context helps verify the profile and gives searchers a useful next step.
14 roles
Alberto Sánchez Gutiérrez work experience
A career timeline built from the work history available for this profile.
Platforms Capabilities And Customer Operations Manager.
CurrentResponsible for aligning customer needs with the evolution of the platform from a single point of view (IT and Network), to ensure simplicity, compliance with good cybersecurity practices and scalability of the same, as well as guaranteeing integration and coexistence with the rest of the platforms of the Vodafone ecosystem.In charge of Customer.
Sep 2024 - Present
Business Technology Solution Manager
Responsible for Help Desk and Back Office team to ensure and provide to our Business Customers the best support contact experience. In charge of ensuring the E2E customer complaints, to reduce service impact time and provide alternatives conectivity to guarantee the service to the customer. Responsible to improve the TNPS and JNPS result in both Corporate.
Jun 2022 - Sep 2024
Vodafone Spain Tv Service (Network Design, Engineering And Assurance) Manager
In charge of 21 EngineersResponsible for deploy all bussines as usual upgrades, desing New TV architectures to be able to provide the New features and services to our customer base and capacity expansión of production platform. In charge of ensuring the E2E TV service proovided and management of network incidents.
Oct 2016 - Jun 2022
Vodafone Spain Network Incident Manager
In charge of 10 Front Office Managers.Responsible for ensuring the service provided and the management of network incidents,making swift and bold decisions to minimize the impact to ours customers. Ensure proper coordination between resources in network operation center and Operations teams to ensure quick management of network incidents and reduce the.
May 2015 - Oct 2016
Network Incident Manager
In charge of 5 Front Office Managers.Responsible for ensuring the service provided and the management of network incidents,making swift and bold decisions to minimize the impact to customers. Ensure proper coordination between resources in network operation center to ensure quick management of network incidents and reduce the impact to our customers..
Jan 2013 - May 2015
Manager Of Managed Services Management
Responsible for managing efficiently and rapidly network operations which provide other partners such as Ericsson / Huawei / TiVo / Movistar. Define and specify procedures assurance network, aimed at provide the best service to our customers, guiding them to work as a single company. Preparation relationship models with different Managed Services to ensure.
Aug 2010 - Dec 2012
Front Office Manager On Duty
Responsible for defining and coordinating the strategies of the different areas of NOC, to get appropriate follow up and fix incidents network as soon as possible. Perform scaling of level 2 network incidents within the area of technology, to the business areas or another operators. Lead and control track all incidents in progress, ensuring the involvement.
Jun 2007 - Aug 2010
Front Office Access/Hfc/Power Network Manager
Auna
In charge of 30 Front Office TechnicianResponsible for management FO technician in order to obtain excellent operational improvements. Attend management meetings related to Front Office activities, Incident Meeting and Post Mortem meeting. Provide the NOC Manager with reports of Front Office performance. On-call duty as second level on matrix scalation for.
Jan 2005 - Jun 2007
Front Office Switching Network Manager
In charge of 15 Front Office TechniciansResponsible for management FO technician in order to obtain excellent operational improvements. Attend management meetings related to Front Office activities, Incident Meeting and Post Mortem meeting. Provide NOC Manager with reports of Front Office performance. On-call duty as second level on the matrix scalation.
Jan 2002 - Dec 2004
Front Office Technician Access Network (Last Mile)
Monitoring and assurance network, manage Schedule Jobs, assurance and resolving customer complaints
Apr 2001 - Dec 2001
Front Office Technician Of Digital Terrestrial Tv (Dtt)
Monitoring and assurance network, manage Schedule Jobs, assurance and resolving customer complaints
Apr 2000 - Apr 2001
Technical Specialist
Building project, purchasing and quality control of aerospace components to build satellites such as Hispasat, Hotbird etc…
Jan 1999 - Mar 2000
Technical Specialist
Department of control and billing equipment and computer components.
Jan 1997 - Dec 1998
1 education record
Alberto Sánchez Gutiérrez education
-
Madrid
FAQ
Frequently asked questions about Alberto Sánchez Gutiérrez
Quick answers generated from the profile data available on this page.
What company does Alberto Sánchez Gutiérrez work for?
Alberto Sánchez Gutiérrez works for Lowi.
What is Alberto Sánchez Gutiérrez's role at Lowi?
Alberto Sánchez Gutiérrez is listed as Platforms Capabilities and Customer Operations Manager. at Lowi.
Where is Alberto Sánchez Gutiérrez based?
Alberto Sánchez Gutiérrez is based in Madrid, Community Of Madrid, Spain while working with Lowi.
What companies has Alberto Sánchez Gutiérrez worked for?
Alberto Sánchez Gutiérrez has worked for Lowi, Vodafone Business, Vodafone, Ono, and Auna.
How can I contact Alberto Sánchez Gutiérrez?
You can use AeroLeads to view verified contact signals for Alberto Sánchez Gutiérrez at Lowi, including work email, phone, and LinkedIn data when available.
What schools did Alberto Sánchez Gutiérrez attend?
Alberto Sánchez Gutiérrez holds Higher Technical Degree In Electronics from Madrid.
What skills is Alberto Sánchez Gutiérrez known for?
Alberto Sánchez Gutiérrez is listed with skills including Telecomunicaciones, Protocolos De Internet, Voz Por Protocolo Internet, Telecommunications, Servicios Administrados, Calidad De Servicio, Dwdm, and Telco.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Alberto Sánchez Gutiérrez you were looking for.
View similar profiles
