Alberto Teruzzi Email and Phone Number
A detail-oriented and self-sustaining IT system administrator with solid 9+ years’ experience of Handling any issues related to Local Area Networks (LAN), with a proven record of resolving day-to-day issues and challenges presented. Adept technical professional with various skill sets, including access management, information assurance, conducting system security risk assessments and vulnerability analysis, evaluating software, developing and presenting training materials, and assisting users. Experienced with LEAN process improvement techniques and meeting facilitation. Endowed with a strong sense of teamwork coupled with the unique ability to install, configure and maintain servers and networks. A multilingual communicator (English, Italian) with strong communication skills. Very keen to work on Network technology, Computer security programs, and troubleshooting to pay my contribution to the firm. Passionate about working and learning in an extremely challenging position under pressure with teams and in a fast-paced environment where competition and meeting up with deadlines is a norm, to contribute positively to the growth of the organization.SKILLS :• Active Directory• Account Management• Networking• Data Entry• Desktop Support• Microsoft Office 365,• Documentation• Technical Writing• Kronos• Routers• Virtualization• Upgradation of hardware & software• Installation of effective security systems• Data backup• Troubleshooting• Computer security programs• Network technology• Firewall Routers• Windows Server• Project management• Time Management • Quality Customer Care• Communication Skill• Public Relations• Critical Thinking• Web Developer• Networking router switch access points VPN• Data Analysis• Team player• Consumer Behavior• Analytical Skills
Cyberguru
View- Website:
- cyberguru.com.au
- Employees:
- 2
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It System AdministratorCyberguru Mar 2022 - PresentBrisbane, Queensland, Australia• Providing technical support to users, diagnosing and resolving software and hardware issues.• Troubleshooting network and internet connectivity problems.• Installing, configuring and maintaining hardware and software systems.• Developing and managing WordPress websites.• Collaborating with clients to understand their needs and provide customized solutions.• Keeping up-to-date with new technology trends and incorporating them into work. -
It System AdministratorTriveneto Servizi Nov 2019 - Dec 2021Milan Area, ItalyInstalled and supported an organization's computer systems, including local area networks (LANs), Designed, organized, modified, and supported the organization's computer systems. Upgraded and managed the software and hardware.• Handled any issues related to Local Area Networks (LAN),• Maintained the daily operation of an organization's computer networks• Set up accounts and workstations• Monitored performance and maintained systems according to requirements• Managed Active… Show more Installed and supported an organization's computer systems, including local area networks (LANs), Designed, organized, modified, and supported the organization's computer systems. Upgraded and managed the software and hardware.• Handled any issues related to Local Area Networks (LAN),• Maintained the daily operation of an organization's computer networks• Set up accounts and workstations• Monitored performance and maintained systems according to requirements• Managed Active Directory and Group Policy• Resolved malfunctions within a company's computer hardware and software and made required updates to all equipment and software for the safety of the company's network• Organized small projects (System's renewal and upgrading) Show less -
It System AdministratorManesys Jul 2016 - Sep 2018Monza, Lombardy, ItalyInstalled, configured, and maintained servers and networks. Oversaw system performance and troubleshooting issues. Created a backup andsafeguarded the data if there were any hindrances. Performed system upgrades following new releases.• Performed account setup• Sustained network integrity, server deployment, and security• Monitored and maintained network servers such as file servers, VPN gateways, and intrusion detection systems; and ensured high-levelsecurity and efficiency… Show more Installed, configured, and maintained servers and networks. Oversaw system performance and troubleshooting issues. Created a backup andsafeguarded the data if there were any hindrances. Performed system upgrades following new releases.• Performed account setup• Sustained network integrity, server deployment, and security• Monitored and maintained network servers such as file servers, VPN gateways, and intrusion detection systems; and ensured high-levelsecurity and efficiency resulting in 100% output• Managed information systems for small and medium-sized companies• Managed backup systems• Development of static and dynamic websites• Social Media Management Show less
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Computer Software And Multimedia Shop ManagerComputer Space Jun 2015 - Aug 2015Merate, ItalyResponsible for IT assistance. Mobile Hardware and Software support. Applied health and safety standards established by respective authoritiesMonitored customer service and made sure that customers are served well.• Managed employees and subordinates, working in a team or individually, to maximize their performance and contribution• Built a lasting and meaningful relationship with customers to ensure satisfaction and fidelity by providing accurate and friendly advice andsupport,… Show more Responsible for IT assistance. Mobile Hardware and Software support. Applied health and safety standards established by respective authoritiesMonitored customer service and made sure that customers are served well.• Managed employees and subordinates, working in a team or individually, to maximize their performance and contribution• Built a lasting and meaningful relationship with customers to ensure satisfaction and fidelity by providing accurate and friendly advice andsupport, by delivering quality products and services, and by supplying after-sales information and service• Increased possible sales volumes and avoided losses Show less
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Information Technology Help DeskNewar Jan 2015 - Jun 2015Arcore, ItalyRequested and maintained accurate task log. Maintained, supported, and repaired technical equipment. Installed and deployed new equipment. Solvedproblems that arose in planning, prioritizing, organizing, directing/facilitating action, and evaluating performance. Performed hardware/softwareupgrades and installations.• Provided Hardware Support• Provided Software Support• Roll Out, Hardware & Software Support (On-site)• Help Desk level 2 (Hospital "Humanitas")
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Information Technology Help DeskE.C.Fo.P Monza Jul 2014 - Feb 2015Monza, ItalyOrganized records of prepared reports and correspondence related to the performed work and progress records of tasks. Used appropriate questions andactive listening to identify customer expectations, desires, and requirements according to product and services. Resolved ICT-related incidents andservice requests from customers, clients, or colleagues including password reset and updating databases such as Microsoft Exchange email.• Communicated with end-users, instructed them on how… Show more Organized records of prepared reports and correspondence related to the performed work and progress records of tasks. Used appropriate questions andactive listening to identify customer expectations, desires, and requirements according to product and services. Resolved ICT-related incidents andservice requests from customers, clients, or colleagues including password reset and updating databases such as Microsoft Exchange email.• Communicated with end-users, instructed them on how to progress with tasks, use ICT support tools and methods to solve problems andidentify possible side effects and provide solutions• Responsible for IT assistance• Maintain an overview of all the incoming tasks to prioritize the tasks, plan their execution, and integrate new tasks as they present themselves.• Provided Hardware Support• Use specialized software to manage the company’s interactions with current and future customers• Provided Software Support• Network administrator Show less
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NewareNewar Nov 2013 - Apr 2014Arcore, ItalyOrganized records of prepared reports and correspondence related to the performed work and progress records of tasks. Used appropriate questions andactive listening to identify customer expectations, desires, and requirements according to product and services. Resolved ICT-related incidents andservice requests from customers, clients, or colleagues including password reset and updating databases such as Microsoft Exchange email.• Communicated with end-users, instructed them on how… Show more Organized records of prepared reports and correspondence related to the performed work and progress records of tasks. Used appropriate questions andactive listening to identify customer expectations, desires, and requirements according to product and services. Resolved ICT-related incidents andservice requests from customers, clients, or colleagues including password reset and updating databases such as Microsoft Exchange email.• Communicated with end-users, instructed them on how to progress with tasks, use ICT support tools and methods to solve problems andidentify possible side effects and provide solutions• Responsible for IT assistance• Maintain an overview of all the incoming tasks to prioritize the tasks, plan their execution, and integrate new tasks as they present themselves.• Provided Hardware Support• Use specialized software to manage the company’s interactions with current and future customers• Provided Software Support• Network administrator Show less
Alberto Teruzzi Education Details
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Sydney School Of Business And TechnologyAdvanced Diploma Of Leadership And Management -
It Consultant -
E.C.Fo.P MonzaOperator Professional Electric
Frequently Asked Questions about Alberto Teruzzi
What company does Alberto Teruzzi work for?
Alberto Teruzzi works for Cyberguru
What is Alberto Teruzzi's role at the current company?
Alberto Teruzzi's current role is IT System Administrator.
What schools did Alberto Teruzzi attend?
Alberto Teruzzi attended Sydney School Of Business And Technology, Iti Pino Hensemberger, E.c.fo.p Monza.
Who are Alberto Teruzzi's colleagues?
Alberto Teruzzi's colleagues are Jessie Jeffery Phd.
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