Alberto Tumiotto Email and Phone Number

JAV IT is a market leader in the provisioning of technical support specialists Australia wide with a pool of over 400 active contractors.Current role: EUC Engineer at American Express behalf IBM• PC/Workstation refresh and re-image operation;• Build new machines with Win 7;• Install Line of Business applications;• Adding machines to Asset Database;• Data eradication of decommissioned machines;• Asset Inventory;• Post deployment user support.Previous roles:Desktop Engineer at Herbert Smith FreehillsDesktop Support Engineer at American Express behalf Hewlett‑Packard

Responsibilities:• Administration of VMWare ESXi servers; • Installation and configuration of hardware and software for users workstations and servers;• Technical support on Windows and Mac computers; • Installation and configuration of wireless access points and other networking equipment; • Maintenance of Active Directory group policies;• Documentation of standard Operation procedures.Main Achievements: • Version upgrade from VMWare EXSi 4 to 5 via Veeam Backup;• Replacement 50 computers at two Campuses Lab via Windows Deployment Service (WDS);• Active Directory infrastructure management, implementation of new policies to secure student clients using PowerShell scripts.

Responsibilities:• Administration and troubleshooting of VMware-based infrastructure; • Administration of Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network devices for 200 users; • Installation and configuration of computers hardware, operating systems and applications;• Patch management via Microsoft Windows Server Update Service 3 SP1 (WSUS); • Administration of Linux servers CentOS, Microsoft Workstations, and VOIP phone stations;• Helpdesk level I, II and III.Main Achievement:• Live Upgrade of 12 blade servers from VMWare Infrastructure 3 to VMWare vSphere 4 and then/later to VMWare vSphere 4.1;• Migration of existing Windows Server 2003 file server, to Windows Server 2008 R2 and implementation of Distributed File System (DFS);• Implementation of OTRS ticketing system for help desk.

Responsibilities:• Administration of the VMWare infrastructure 3;• Administration, maintenance and performance monitoring of LAN, DMZ and WAN networks;• Administration and maintenance of company database (Microsoft SQL Server 2000 Cluster);• Administration, management and maintenance of Active Directory domain structure;• Administration of proxy Squid Server and management of the internet content filter system via Websense before and subsequently Squidguard; • Creation and administration of Microsoft SharePoint Service portals or MediaWiki system (Enterprise 2.0); • Administration and maintenance of Microsoft Exchange 2003;• Administration and maintenance of Black Berry Server BES connected to Microsoft Exchange;• Configuration Black Berry devices;• Administration, configuration, and maintenance of Symantec Backup Exec; • Administration and deployment of Symantec Antivirus Corporate Edition to protect all the corporate clients;• Help Desk I, II and III level.Main Achievements:• Migration and consolidation of the Data Centre (about 30 physical IBM servers), including Microsoft Exchange and Microsoft SQL Servers, to a virtual environment based on VMWare Infrastructure 3 (on Dell Blade M series), using P2V migration via VMWare Converter; • Migration from Lotus Domino 5 to Microsoft Exchange 2003 cluster; • Migration of the on premise Data Centre at an external provider;• Deploy of Symantec Backup Exec agents on file servers, messaging platform and company databases;• Design and installation of the new infrastructure to host all the company’s websites and new management application;• Design and implementation of a script to integrate HR database with Active Directory.

Responsibilities:• Administration and troubleshooting Active Directory infrastructure; • Maintenance of corporate server fleet;• Supporting about 1000 users distributed on 150 locations nationwide, as well as the head quarter;• Remote support to end users via VNC;• Assembly, installation, configuration and deployment user workstations;Main Achievements:• Consolidation of a root Active Directory Domain with 6 child domain to only one root domain;• Migration from NT4 Domain to Windows Active Directory Domain;• Migration of the LAN from public subnet to private Data wan Frame relay WAN, and subsequently to MPLS network ;