Albert R. Email & Phone Number

New York, United States

Lake Zurich, Illinois, Us

Sacramento, Ca, Us

Working as part of a team to manage a growing podcast and tabletop gaming brand. With moderator access to the discord, Reddit, and Facebook group as well as the ability to do direct posts on Twitter and Facebook via Buffer. We were tasked with not only keeping conversations topical and moving but to do promotion thru tweets, posts, and links to the latest project from D&R. We would remove inappropriate messages and report difficult persons, which was a rarity in our large and diverse community. 2020 saw the launch of a successful Kickstarter campaign accessory book which we continue to promote as well as the upcoming 4th season (late 2020) of the Dungeons and Randomness podcast. We continue to drive new listeners to the podcast but also grow the community by moving casual listeners to the robust Patreon offerings

Lake Zurich, Illinois, Us

Along with existing and continuing role in pricing, I've become involved in the SAP testing, training and launch process for Acco Brands. Our Go Live date is April 6th 2020. This is a temporary assignment.

Lake Zurich, Illinois, Us

As a key component of a small team that manages pricing for the entire enterprise we rewrote the books on pricing policy and procedure while maintaining thousands of individual records thought a turbulent time (tariffs). Worked closely with field sales, marketing and VP's for approval of price changes. Worked within both Oracle and SAP platforms managing a variety or new or updated activities. As of May 2020 I also took over for departed personnel in our Customer Master team with a primary focus on Tax Exemptions. My time is split between roles

Lake Zurich, Illinois, Us

Answering customer inquiries by e-mail, web based chat, and phone. Placing orders, solving problems and delivering top quality customer service with a customer first mentality. Make it right for the customer first. Get as much information as you can and try to learn from each interaction.

Sidney, New York, Us

Worked up from Sales support for Field Sales Engineers and direct sales for customers in the Defense, Space and Commercial Air industries. Eventually moved to support entire West Coast region.Service a small group of very active focused accounts to provide a high level of customer advocacy. Build relationships, drive new business, manage quality score cards, and be the direct conduit of information from supplier to customer. Handled multi-million dollar orders and helped to liaise between sales and production.I handled the accounts of Lockheed Martin, Northrop Grumman, Sanmina, L3 Communications, and Moog among others.

Chicago, Illinois, Us

Manager of Sears specialty store (appliances and L & G) within an existing Kmart store. Department Sales Manager, training lead, scheduling, store layouts, marketing, inventory, P&L and all aspects of store management. My team from a small location soon rose to national recognition for meeting and far exceeding sales goals, performance and warranty goals. A once great experiment by Sears Holding that didn't go as well as planned. Some stores (mine and others) were quite profitable but many others were not. Program ended in June 2011. Appliance departments rolled into Kmart stores, no longer staffed.

Bs, Economics And Business

Education record

Computer And Information Systems Security/Information Assurance