•Develop a social media campaign to increase exposure and gain followers for the organization.•Create and analyze digital content for various social media platforms such as Instagram, Twitter, Facebook, and TikTok.•Conduct reports on campaign performances and report findings to team members.

•Ensure a positive guest experience by seating patrons, taking orders, and maintaining bar and dining room cleanliness.•Train new staff on guest service expectations, proper food handling, and restaurant protocols.•Answer customer inquiries and resolved issues promptly.

Attended University of Kentucky basketball games to provide problem solving techniques to address customer ticket concerns and issues.

•Coached groups of 150+ junior basketball players through character building and technical skill development exercises.•Assisted in developing training and exercise programs following camp curriculums.•Ensured and maintained the safety and health of the athletes.•Applied evaluation techniques and personal knowledge to assess abilities and assign players to correct positions on teams.

•Followed and developed weekly lesson plans that outlined games and activities for 35+ students.•Assisted with marketing efforts and community events.•Built rewarding relationships with students ages 18 months – nine years of age.