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Ernakulam, Kl, In

Ernakulam, Kl, In

Kochi, Kerala, India

Spearhead the inspection, installation, and testing of Software Defined Radio Tactical Communication (SDR - TAC) systems and associated components in defense environments. Ensure systems are aligned with the technical specifications and operational requirements for national security operations.Maintenance & Troubleshooting: Lead efforts in diagnosing and repairing SDR TAC system faults, ensuring optimal system functionality. Conduct regular testing, updates, and troubleshooting of defense communication systems, employing tools such as multimeters, soldering irons, oscilloscopes, radio test equipment's and diagnostic software for accurate fault detection and resolution.System Installation & Connectorization: Perform connectorization and physical installation of SDR components, ensuring seamless integration with existing communication infrastructure. Oversee the assembly of complex electronics and communication systems, ensuring they meet quality standards and project timelines.Compliance & Quality Assurance: Ensure all systems and equipment meet health and safety regulations, as well as industry standards for defense and communications systems. Conduct routine checks to ensure all equipment operates safely and reliably, adhering to strict quality control processes.Documentation & Reporting: Maintain comprehensive technical documentation for all installations, tests, and repairs performed. Prepare detailed reports outlining system functionality, upgrades, and troubleshooting actions, providing clients with clear, actionable insights.Continuous Improvement & Training: Collaborate with senior engineers to identify areas for system improvement, contributing to the ongoing development and enhancement of SDR TAC systems. Provide training to junior technicians and staff on system operations and troubleshooting techniques.

Kochi, Kerala, India

Lead the inspection, testing, and updating of Advanced Composite Communication Systems (ACCS) to ensure their proper functionality in mission-critical environments. Collaborate with cross-functional teams to carry out system upgrades and optimize performance for defense communication systems, maintaining alignment with operational requirements.System Installation, Maintenance & Repairs: Perform installation, repairs, and maintenance of complex defense electronics and communication systems, utilizing tools such as multimeters, diagnostic software, soldering irons, and various hand tools. Responsible for troubleshooting issues, ensuring that systems function as intended and meet the quality standards set for mission-critical communication technologies.Quality Assurance & Compliance: Ensure that all systems, equipment, and products meet strict health and safety regulations and industry standards. Regularly conduct system assessments to verify compliance with regulatory requirements, ensuring that all communication technologies are safe and reliable.Documentation & Reporting: Prepare detailed technical documentation and reports related to system updates, inspections, and maintenance activities. Ensure accurate records are kept for all testing procedures, repair activities, and system modifications, providing clear insights for future troubleshooting and system enhancements.Continuous System Improvement: Contribute to ongoing improvements in ACCS system performance, identifying opportunities for enhancing functionality, reducing downtime, and increasing overall reliability. Work alongside senior engineers to incorporate feedback and implement best practices to optimize communication systems.

Kerala, India

Maintained excellent customer satisfaction by providing friendly, helpful, and informative support to clients using CIJP (Continuous Inkjet Printer), TIJ (Thermal Inkjet) and TTO (Thermal Transfer Overprinting) Printers. Addressed customer inquiries promptly and ensured that all technical issues were resolved to client satisfaction.System Maintenance & Repairs: Conducted quarterly quality assessments, inspections, and preventive maintenance on 280 printer machines. Utilized diagnostic equipment such as multimeters, diagnostic software, and hand tools to carry out repairs, installations, and ongoing maintenance of printer systems. Ensured that all printers were functioning optimally, identifying and addressing potential issues before they affected customer operations.First-Line Customer Support: Managed first-line customer support, handling technical queries, complaints, and the return process for defective products. Provided clear communication regarding product issues, return procedures, and replacement timelines to ensure customer satisfaction.Troubleshooting & Technical Recommendations: Helped clients resolve issues with installed products, providing troubleshooting solutions and recommending repairs, services, or upgrades to ensure optimal system performance.Sales & Lead Generation: Achieved sales goals and quotas by generating high-quality leads, following up with clients after initial contact, and securing new customer orders. Identified opportunities to upsell and cross-sell additional products and services.Product Recommendations & Promotions: Recommended new and improved products to clients, highlighting the benefits and explaining applicable promotional offers to drive purchases. Enhanced sales by aligning client needs with the right product solutions.

Ernakulam, Kerala, India

Independently diagnosed and identified solutions to resolve complex issues in ATM systems, ensuring minimal downtime and optimal performance. Identified and addressed common problems such as worn card readers, malfunctioning cash dispensing systems, and electrical failures.Repairs & Maintenance: Utilized diagnostic tools, including multimeters, diagnostic software, and hand tools, to perform repairs, installation, and regular maintenance of 60 ATM systems. Ensured that all systems were fully functional and ready for customer use..Mentorship & Training: Mentored junior team members, guiding them on industry best practices for ATM service, maintenance procedures, and troubleshooting techniques. Helped improve team performance and enhance service quality, contributing to better customer retention.Dismantling & Reassembly for Fault-Finding: Dismantled and reassembled electronic equipment to effectively fault-find malfunctions, troubleshooting issues with minimal assistance. Demonstrated strong technical skills and the ability to work independently in high-pressure environments.Emergency Callouts & Resolution: Responded promptly to emergency callouts for ATM malfunctions or breakdowns. Successfully fixed critical issues within company deadlines, ensuring minimal disruption to service and maintaining high customer satisfaction levels.Performance Testing & Quality Inspections: Conducted performance tests and quality inspections on ATM products to identify faults requiring either repair or replacement. Ensured that any faulty components were replaced with functional parts, preventing future malfunctions.Customer Support & Problem Resolution: Provided exceptional customer service by addressing customer complaints and troubleshooting ATM-related issues in a professional and efficient manner. Ensured customers’ concerns were resolved quickly, maintaining high customer satisfaction and improving overall service reliability.

Nedumbassery

Performed a wide range of tasks under the supervision of the branch manager, including handling customer inquiries and supporting technical aspects of branch operations. Managed multiple responsibilities simultaneously to ensure smooth and efficient branch operations.Diagnostics & Equipment Performance: Performed diagnostics and troubleshooting to evaluate the performance and reliability of branch banking equipment. Identified and reported issues for repair, ensuring all systems were operational and ready for customer use.Documentation & Service Call Tracking: Monitored and maintained accurate documentation of all parts, devices, and components used during service calls. Ensured records were up-to-date and adhered to branch policy and compliance requirements.Explaining Financial Services: Provided clear explanations of bank services, financial products, and applicable fees to customers, helping them make informed decisions and ensuring comprehensive service delivery.Networking & Business Development: Participated in dedicated networking sessions to attract new business, build relationships with potential clients, and expand the bank's customer base.Ongoing Training & Knowledge Maintenance: Engaged in formal and informal training to stay current on the latest banking technologies, regulations, and laws. Applied this knowledge to improve service delivery and stay in compliance with banking standards.Audit Support: Assisted auditors in gathering and identifying necessary information to complete audit activities, ensuring compliance with internal and external regulations.Customer Service & Account Management: Assisted customers with credit card applications, new accounts, and account deposits. Prepared bank application forms and managed documents for new account openings, ensuring confidentiality and attention to detail at all times.

Ernakulam, Kerala, India

Worked in the production of transformers and inductors, focusing on various stages of manufacturing including winding, termination assembly, and testing. Ensured products were manufactured to exacting specifications for the industrial, and electronics sectors.Meeting Production Targets: Consistently met production deadlines while maintaining high levels of efficiency and quality. Collaborated with team members to ensure seamless operations and timely completion of transformer and inductor production runs.Quality Control & Testing: Performed rigorous testing of transformers and inductors, analyzing electrical properties and verifying performance against industry standards. Identified and corrected deviations in product quality using precise measurement and testing equipment.Assembly & Termination: Carried out termination assembly of transformer windings and inductor coils, ensuring secure and reliable connections. Followed detailed assembly instructions to ensure that components were correctly positioned and connected for optimal performance.Precision Winding & Coil Manufacturing: Operated winding machines to create accurate coils for transformers and inductors, adhering to tight tolerances. Monitored the winding process closely to ensure consistency in the number of turns and coil integrity, which is critical for ensuring the electrical efficiency of the components.Documentation & Record-Keeping: Maintained accurate production logs to document materials used, machine settings, and product specifications for traceability and quality control purposes. Ensured proper recordkeeping for future analysis and compliance.Process Optimization & Equipment Management: Monitored and optimized the functioning of process equipment, such as winding machines and insulation machines, to achieve manufacturing targets. Troubleshot and resolved minor equipment issues to prevent production delays and maintain workflow efficiency.

Ernakulam, Kerala, India

Specialized in the assembly and calibration of electromagnetic relays and switches used in various applications, including automobile controls, military systems, commercial products, and security systems. Ensured that relays met rigorous performance standards and were calibrated to precise specifications for optimal function in high-stakes environments.Energy & Efficiency in Maintenance: Demonstrated tireless energy and enthusiasm in completing a wide range of maintenance tasks, always ensuring that work was performed accurately and efficiently. Consistently maintained a high standard of craftsmanship and attention to detail in every aspect of assembly and repair.Practical Problem-Solving: Developed practical skills in troubleshooting, fixing, and maintaining various engineering technologies, including electromagnetic relays and switches. Applied problem-solving techniques to address and resolve technical challenges, ensuring systems functioned properly and reliably.Site Cleanliness & Safety Compliance: Conducted site cleanups following job completion, maintaining a tidy work environment and ensuring compliance with company regulations and safety guidelines. Adhered to all health and safety protocols, minimizing hazards and maintaining a safe work area for team members.Quality Assurance & Performance Testing: Performed detailed quality assurance checks and performance testing on relays and switches before deployment, ensuring each product met stringent standards. Worked closely with quality control teams to address any deviations from specifications and implemented corrective measures.Collaboration & Teamwork: Worked collaboratively with engineers and other technicians to streamline assembly processes, implement process improvements, and maintain high standards of product quality and consistency.

Diploma In Electronics And Communication, Electrical, Electronics And Communications Engineering, First Class With Distinction

8.01 CGPA

Higher Secondary, Computer Science, Distinction

79.9 %

Physics,Chemistry,Maths, High School, Distinction

96 %