Customer Success Manager
Current
Jan 2023 - Present
AeroLeads people directory · profile
Albina Tiupa Email & Phone Number
Customer Success Manager
at
TIQ Time
1 work email found
@ffwagency.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager
Location
Elche, Valencian Community, Spain
Company size
Who is Albina Tiupa? Overview
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Quick answer
Albina Tiupa is listed as Customer Success Manager at TIQ Time, a with 8 employees, based in Elche, Valencian Community, Spain. AeroLeads shows a work email signal at ffwagency.com and a matched LinkedIn profile for Albina Tiupa.
Albina Tiupa previously worked as IT Projects Manager at West Auto Hub and Product Manager at Global Smart Center. Albina Tiupa holds International Business from National University 'Ivan Franko' , Lviv.
Company email context
Email format at TIQ Time
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{first}.{last}@ffwagency.com
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AeroLeads found 1 current-domain work email signal for Albina Tiupa. Compare company email patterns before reaching out.
Profile bio
About Albina Tiupa
Throughout my career I have experienced a lot of challenges performing on various markets. My passion is IT industry because of its intense growth and a vital need of each person involved to be constantly self-educating and grasping new information about technologies and methodologies. I enjoy working with geeks because we speak the same language. At the same time my communication skills have been boosted while working as a Project Manager and a Product Manager for the past 12 years. Hence I can perform as a communication liason between non-technical people (Product Owners, C-level representatives, Management teams) and the delivery teams. Here are few personal characteristics I would like to highlight:- Leadership ability with 12 years of experience in customer-facing services- Experience with diplomatically managing multiple commitments to customers, staff, and operations - Web-projects and mobile applications delivery management experience- Deep understanding of consulting / service companies environment- Managing onsite and remote teams and being a team leader- Ability to adapt to challenges in a constantly changing IT-market environment- Proven ability to drive amazing customer experiences and results- Ability to quickly grasp and assimilate complex information throughout multiple business units and make / influence rapid fact-based decisions - Passion for learning about new technologies, tools and products - Significant communication experience with executive and C-level constituents- English verbal, written, listening skills- Spanish (Castellano) A2
Listed skills include Web Project Management, Agile And Waterfall Methodologies, Event Management, International Sales, and 24 others.
Current workplace
Albina Tiupa's current company
Company context helps verify the profile and gives searchers a useful next step.
Tiq Time
12 roles
Albina Tiupa work experience
A career timeline built from the work history available for this profile.
It Projects Manager
West Auto Hub
Managing remote and on-staff teams for developing an ERP/CRM web- and mobile applications. Initiated GSuite (Google Workspace) and an intranet tool usage on a corporate level for the team of 40+ members. Managing corporate website and client mobile application development (describing users stories, assigning and testing tasks before deployment, delivery management).
Oct 2017 - Jun 2022
Product Manager
Global Smart Center
Managing business requirements from stakeholders, analytic tools data (Hotjar, GA etc.), user's feedback for prioritizing backlog. Hiring and management on-staff resources, remote teams for web- and mobile applications development. Communication with 3rd party services for integrations (Germany, Checzh Republic, Slovakia, Poland).
Sep 2018 - May 2022
Operations Manager
- Resources allocation planning for ongoing and upcoming projects (reviewing sales pipe and working closely with the sales executives)- Compare allocation to utilization to make sure it’s done correctly- Delivery team regulations & documentation maintenance- Working with contractors and subcontractors on monthly invoicing, allocations coordination and onboarding- New team member onboarding (as necessary)- Team building activities planning and execution- Managing internal merger project for creating an integrated US delivery team out of multiple distributed teams
Dec 2016 - Oct 2017
Project Manager
- Distributed team management- Web projects (Drupal, BigTree, Silex etc.) development management for non-profit organizations- Communication with US-based clients (weekly demos, daily written updates, ad hoc meetings on demand) in regards to project updates, requirements clarification, scope approvals, reporting etc.- Project budgets and timeline tracking - Resources planning and allocation between multiple projects/tasks
Aug 2014 - Dec 2016
Chief Operating Officer
Internetdevels.Com
- Built & supervised a new sales & customer service department from scratch (14 people)- Deep understanding of consulting / web-development service companies environments- Managed all updates, changes and improvements necessary to ensure regular billing processes were running efficiently- Selling outsource Drupal development services (managed all phases of “full-cycle” sales process, from lead generation to closing deals to developing client relationships)- Basic usage of CRM tools (Zoho, Streak)- Local & worldwide open-source community representation of the company (Drupal conventions in Europe & USA)- Marketing operations & budget strategic planning, delegating & implementing- Executed branch newsletter using MailChimp tool on a weekly basis (English & Russian)- Developed customized approach for estimaing Drupal projects (fixed price, time & material)- Significant communication experience with executive and C-level constituents (Skype, email, face to face meetings)
Sep 2013 - Jun 2014
Project Manager
Internetdevels.Com
- Drupal projects projects management- Resources planning & coordinating- Ran 11 international projects simultaneously (agile, sprint, waterfall methodologies were actively used)- Clients` requirements analysis & research for estimating (fixed price, time & material)- Specs description for estimating- Daily on-line customer service, support, Drupal usage training & problem solving- Content management & manual QA before deliveries- Training & mentoring for junior PMs about customer-facing services- Managed project teams of up to 9 on staff people- Confident user of the most popular task management tools (JIRA, Redmine, Basecamp, ActiveCollab etc)
Sep 2011 - Sep 2013
Managing Director
Vip Poker Club
- Operations management- Events & business development management- Customer service supervision- Staff training and mentoring- Offline poker rooms launching on a turnkey basis
Jan 2010 - Jun 2011
Product Manager
- Coordinated 2 remote teams of developers (web-site & mobile application)- Business analysis for backlog- Manual QA before deliveries and during bug-fixing milestones- Executed general documentation & financial workflow of the project- Content management & basic SEO operations
Aug 2009 - Jan 2010
Poker Dealer
Vip Poker Club
Texas Hold'Em NL, Omaha PL tournaments and cash games dealing, including international events (Russian Poker Tour 2011, UnibetOpen Prague 2012), featured tables dealing.
Apr 2009 - Aug 2009
Research Analyst
Continium Group Of Companies
Commercial real estate market research in fields, summary reports preparation, presentations making (PowerPoint tool used mostly), business inquiries writing, market's databases exchange for further research, business letters writing in English and Russian, web-project management.
Jan 2008 - Nov 2008
Office-Manager, Personal Assistant
Continium Group Of Companies
General documentation workflow, office facilities and staff planning and organizing, personal assistance for CEO, business trips arrangement and planning, communication with English-speaking partners (phone calls and writing mostly), English interpreting for business negotiations
Aug 2007 - Jan 2008
Team & coworkers
Colleagues at TIQ Time
Other employees you can reach at tiqtime.com. View company contacts for 8 employees →
IK
Ivo Kerssemakers
Colleague at Tiq TimeMurrells Inlet, South Carolina, United States
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PM
Pablo Mm Sánchez De Rojas
Colleague at Tiq TimeAlicante, Valencian Community, Spain
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JC
Jasmin Chavanne
Colleague at Tiq TimeFrance
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ID
Ismael Dih
Colleague at Tiq TimeAmsterdam, North Holland, Netherlands
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Ivo Kerssemakers
Colleague at Tiq TimeMurrells Inlet, South Carolina, United States
View →
PM
Pablo Mm Sánchez De Rojas
Colleague at Tiq TimeAlicante, Valencian Community, Spain
View →
JC
Jasmin Chavanne
Colleague at Tiq TimeFrance
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ID
Ismael Dih
Colleague at Tiq TimeAmsterdam, North Holland, Netherlands
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2 education records
Albina Tiupa education
International Business
Bachelor`S Degree, International Relations
Національний Універститет "Львівська Політехніка"
FAQ
Frequently asked questions about Albina Tiupa
Quick answers generated from the profile data available on this page.
What company does Albina Tiupa work for?
Albina Tiupa works for TIQ Time.
What is Albina Tiupa's role at TIQ Time?
Albina Tiupa is listed as Customer Success Manager at TIQ Time.
What is Albina Tiupa's email address?
AeroLeads has found 1 work email signal at @ffwagency.com for Albina Tiupa at TIQ Time.
Where is Albina Tiupa based?
Albina Tiupa is based in Elche, Valencian Community, Spain while working with TIQ Time.
What companies has Albina Tiupa worked for?
Albina Tiupa has worked for Tiq Time, West Auto Hub, Global Smart Center, Ffw, and Internetdevels.Com.
Who are Albina Tiupa's colleagues at TIQ Time?
Albina Tiupa's colleagues at TIQ Time include Ivo Kerssemakers, Pablo Mm Sánchez De Rojas, Jasmin Chavanne, and Ismael Dih.
How can I contact Albina Tiupa?
You can use AeroLeads to view verified contact signals for Albina Tiupa at TIQ Time, including work email, phone, and LinkedIn data when available.
What schools did Albina Tiupa attend?
Albina Tiupa holds International Business from National University 'Ivan Franko' , Lviv.
What skills is Albina Tiupa known for?
Albina Tiupa is listed with skills including Web Project Management, Agile And Waterfall Methodologies, Event Management, International Sales, Lead Generation, It Sales, Operations Management, and Negotiation.
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