Conduite de projets et missions de conseil SIRH - Déploiement et améliorations des processus en place pour des clients utilisateurs du logiciel SmartRecruiters

Development and management of a portfolio of 100 customers in the cultural sector - maintaining a level of growth and profitability in line with objectives - Analysis of customer behavior to improve the user experience in coordination with the technical team - Organization of product presentations when new features are released - Monitoring of the continuous improvement of user manuals and other documents intended for users - Centralization and prioritization of customer questions and complaints

Led SmartRecruiters implementations for 25 clients located in Europe, Middle east, Asia and US - Implementation of a talent management software for international clients - Management of 5 project managers - Validation of the functional specifications, division of the project according to the stakes of the customer, definition of a schedule which can vary from 4 weeks to 18 months according to the size of the customer and the perimeter of the project - delivery of a pilot for validation before global roll-out - Projects led in English, coordination between technical teams and business teams.

6 months mission for a potential implementation of a talent management software publisher in France, England and Germany - Pre-sales phases with sales teams and implementation of the solution with pilot accounts - Follow-up of customer satisfaction and feedback of the particularities of the European market with Argentinian teams - Creation of training materials and sharing of best practices in English

Created a multing-posting service providing the broadcast of cultural eventsto multiples cultural websites and apps in one click - Prototype build inpartnership with the M.A.P., the parisian network of musical venues -Broughtit to market under two brands: "Sowprog" for professionals, and "Annonce tadate" for DIY musicians - Built partnerships with more than 30 online culturalportal like Songkick, Bandsintown, UpConcert and lead marketing campaignstargeting concerts hall, music producers and DIY artists - Prepared a 300K€ fund raising attemp before transferring the company's governance to anassociate.

Managed HRIS project teams in France and Italy (7 people) - Led implementation of e-recruitment solutions in medium-large size companies in France and overseas (CarslonWagonLitTravel, Rolex, BPCE, Mc Donald's Switzerland, Norbert Dentressangle, ...) - Gained expertise in implementing global projects (multi-countries, multi-sites) - Used to work with sales teams during pre-sales phases - Managed skills transfer during acquisition of Mr TED in 2010

Implemented a software solution dealing with industrial projects management in Europe and Texas - Achieved the technical setup and migration of Oracle databases in French and Italian subsidiaries - Built specific training courses for local operations teams - Ran client support for internal users based in France, Italy and Texas

Implemented Adonix ERP in middle sized french companies - Involved in pre-sales phases, client set-up and database migration at client's premises - Prioritized client change requests in close connection to the development team - Managed training courses adapted to client's environment

- Engaged in a non-military service program to deploy Adonix ERP in west and central Africa subsidiaries of BULL- Shadowed the project director in each local implementation in Gabony, Senegal, Cameroon, and Ivory coast.- Animated the training courses for sales team in each country- Reported KPI's to the headquarter and participated in a global program to implement Adonix in other regions