With over two decades of experience in healthcare IT, I am a System Administrator at Forefront Telecare, a leading provider of telepsychiatry and behavioral health services. I provide technical support and guidance to clients using the company's cloud-based electronic health record platform, ensuring smooth and efficient implementation and integration of the system, as well as troubleshooting any issues that arise.My core competencies include program management, EMR training, customer satisfaction, and implementation experience. I am passionate about improving the quality and accessibility of healthcare through innovative technology, and I enjoy working with a diverse and collaborative team that shares this vision.