Brandon Kirk Email & Phone Number

United States

Salt Lake City, Utah, Us

Salt Lake City, Utah, Us

Created the business case and vision for a Greenfield beta MVP of a new chat application with clear differentiators from competitors Shipped a new Billing module to beta inside our Outlook add-in that increased our product’s TAM and led to a 10% increase in MAUs

Greenwood Village, Co, Us

Small, scrappy agile team who worked in the EventTech space to create engagement and collect analytics for events and conferences. • Transitioned product from live-events to virtual-events in 2 months due toCOVID-19• Virtual product enabled a 25% increase in weekly events• Virtual product holds an 81.5 NPS score• Led the company’s first Design Sprint with leaders from across the org

TCN Coalition has merged with Linux Foundation Public Health.• Was part of an international coalition of technologists supporting thedevelopment of exposure apps to combat COVID-19• Redesigned the public website and Information Architecture to better reach a myriad of personas from software engineers to public health officials• TCN was acquired by Linux Foundation help launch the Linux Foundation Public Health initiativetcn-coalition.org

Denver, Co, Us

Disruptive company changing how people pay for their orthodontic care. I specified in the payment system and allowing parents to pay for their appointments and set up payment plans to pay for their care.Highlights:• Increased ARR $1 million by implementing a new payment processor• Created and iterated new payment flow that garnered a 93% customer satisfaction rate• Used usage data to drive the roadmap, planning, and execution of solutions for entire payments domainRole:Shepherd features from problem identification through launch and iterationGather adequate amount of Voice of Customer to create the proper solutionManage stakeholder feedback and expectationsRelease ManagementInternal and External Release CommunicationWriting User StoriesLead the definition and execution of solutionsCombined user insights and data to ensure the Voice of Customer guided our solutionsOwned and drove the roadmap, planning, and execution of solutions within the payments domain

Redmond, Washington, Us

Highlights: • Established 1st user research initiative that changed the SDLC to includeuser testing at various points throughout the process• Identified an opportunity for a new profile concept that had 96% adoption rate in the first month• Drove relaunch & rebrand of User Communities in 8 weeks• User Community engagement improved by 33%Role:Led 1-2 Scrum teams Shepherded features from problem identification through launch and iterationGathered adequate amount of User Feedback to create the proper solutionRelease ManagementInternal and Beta Release CommunicationWrote User StoriesManaged all of our Beta users including creating standards for all Beta communication

Managed technology hardware install and upkeep for several clientsSet up software solutions to best fit with business needs

Albuquerque, Nm, Us

Highlights:Launched 2 new successful Telehealth projects in first 3 monthsRedesigned all training materials to be simpler and more user friendlyRole:When a health department requested a consult with the Telehealth department, we'd meet with them to understand ways that a Telehealth program could benefit their departmentCreated Telehealth solutions for different departments using Video conferencing, image transfer, and phone callsMaintained and supported all existing Telehealth programs

Us

Highlights:Saved school $6,000/year by replacing the antiquated learning management system with modern options that were more educational and less expensiveTransitioned low-budget school from 5-year-old Dells to MacBooks and iPads in 18 monthsCoordinated a month-long state test for 100 students and 18 test adminsLaunched a social media campaign to increase parental involvementRole:Tech support for 16 classroomsManaged annual technology budgetApplied for various technology grantsRan A/V for special eventsTrained teachers on new technologyManaged all of district's technology requestsSupported industrial printers and copiersSupported smart boardsEnsured all of our technology and programs met educational standards

Started a theatre company that ran 2 summer shows over 2 years. I served as company director as well as the show director for each of our shows. I also did marketing, costumes, set design, and lighting design.

Lnow!, Business And Civic Leadership

Bachelor Of Business Administration (Bba), Management Information Systems, General

Associate’S Degree, Integrated Studies W/ Focus In Computer Programming