• Currently working with the legal operations team, representing a multinational social media client, analyzing reported claims promptly and delivering a high standard of quality. • Overseeing and applying rules and guidelines established by the client to decide whether the content is appropriate and accurate on their company profile. Always keeping up the online reputation of the number one job site worldwide. • Ensure to make sure all reports are authorized and follow policy enforcement guidance. • Escalate cases to different teams and offer insights and possible solutions when required.

• Recruiting international students for European and American markets such as Germany, Malta, Ireland, and Canada, managing accurate information about each educational system, visa process, labour market, and administrative aspects.• Provide orientation, guidance, and assistance to international students before their arrival until de last day of their experience. • Develop marketing strategies to recruit international students, acting as a Community Manager. • Sales educational programs from Ireland, Germany, Malta, and Canada.

• Participated in international trade agreements between Mexico and other countries, participating in the Free Trade Agreement with countries such as the USA, Canada, and Japan.• Responsible to create newsletters and public speeches related to each agreement to inform their status, progress, and updates to the public.

• Developed a SWOT analysis, achieving the 100% of the internal audit’s compliance, • Participated in market research to identify sales targets.• Developed reports regarding the sales department's performance.• Responsible to develop customer satisfaction surveys, analysing data, and identifying critical points to be improved.