SUD/MH Billing & Management UR SpecialistManagement of multiple facilities and policies to ensure medical necessity, medical records are up to date, and maximum lengths of stay.Duties include but are not limited to: • Responsible for reviewing clinical for primary MH and SUD facility preauthorization requests.• Conducted clinical reviews – live, fax, and web portal – to advocate medical necessity.• Scheduled and completed peer reviews and appeals for denial.• Advocated for SCA and INE requests.• Completed both step-down and step-up requests for HLOC, LLOC.• Responsible for reviewing clinical and medical information for precertification, concurrent, and step- down LOC SUD with adherence to ASAM criteria.• Spoke with insurance agents regarding ICD-10, diagnosis codes.• Familiar with JCAHO and CARF guidelines/policies.• Compliance with established UR review process performance expectations and standards, assuring clients receive the highest degree of medical care and length of stay.

SUD/MH Adult and Adolescent PHP/IOP/OPCase ManagerWork intimately with patients to develop treatment plans that are properly targeted at the patient’s needs and coordinate resources to better help their own complicated and evolving personal goals.• Interviewed clients, reviewed records, conducted assessments, and conferred with other SUD professionals to evaluate the mental condition of the client.• Referred clients to community resources for sober housing or treatment to assist aftercare.• Developed collaborated individualized treatment plans relative to diagnosis and needs of client.• Facilitated group modules, specializing in – relapse prevention, stress management, family dynamics, coping skills and triggers, CBT, REBT, 12-Step.• Conducted psychosocial assessments to determine appropriate LOC and treatment option(s) for client.• Verified insurance benefits and possible private pay options.• Ensure that clients, family, physicians, and referral sources have a positive experience with admissions process.• Conducted psychosocial assessments to determine appropriate LOC and treatment option(s) for client.• Verified insurance benefits and possible private pay options.• Ensure that clients, family, physicians, and referral sources have a positive experience with admissions process.

Residential Detox Treatment CenterDetox Treatment SpecialistWork closely with each of the Clients and Case Management /Clinical staff to ensure safe drug detoxification. • Observation of clients, charting and reporting changes in clients' conditions, such as adverse reactions to medication or recording a change in treatment and taking any necessary action.• Provided medical data to clinical staff, and documented medication observations per company policy• Ensured accurate documentation on medication observations orders and preformed medication audits/counts• Maintain compliance with HIPAA regulations, ADA and Joint Commission policies and procedures boundaries and client and company confidentiality• Conducted intakes of new clients including performing a MSE and logging everything in the company’s EMR(Kipu), formulated a Treatment Plan for client, completing assessments, and drafting a discharge plan• Assist client with making outside appointments for medical care/management and Coordinate transportation for outside appointments/ordered labs• Spoke with clients and families to assist emotionally with the admissions process, assisted families in understanding their insurance policy coverage

Provide structure and support for client recovery while adhering to program guidelines. • Assist clients by providing any conflict resolution needed. • Maintain and monitor clients’ logs (check-in and check-outs, drug testing, and medication)• Monitor and log clients' medication. Follow detox protocol• Conduct CIWA-AR and COW Assessments, BP and BS administration and observation• Maintain up to date, accurate paperwork on all clients as required using EMR (Lighting Step)• Check and take responsibility for the facility, for all clients as situations come up or as needed; document incidents with accuracy and communicate with senior staff.• Observe and monitor clients’ responses to medications• Communicate with clients' primary counselors verbally and through the staff log when appropriate. • Handle client urinalyses, body searches, and room searches. • Arrange for client transportation to appointments outside of facility. • Contact EMC upon critical circumstances or incidents. Perform first aid and CPR as required. • Act as a role model by following house norms, demonstrating honesty and a willingness to listen to clients' issues, while enforcing facility rules• Facilitate and lead groups/activities (X3) per shift• Conduct client discharge and complete all documentation• Regularly perform functions relevant to the needs of the program, its clients, or company as a whole, which are outside the everyday essential functions of the job – including working with other departments

Utilized sales techniques and technological experience to provide the best individualized packages for customers including, but not limited to, website & campaign development, keyword selection, data analysis, review harvesting, accounting. etc. Built and maintained professional, yet friendly, relationships with customers in order to consistently renew contracts on a monthly basis.

Provides efficient and precise valuation of personal and commercial contents on insurance claims. Provides consistent communication with insureds regarding claim status and valuation details.

(Inside Sales)Generating leads for clients Personal decision making/responsibility for quality control per lead Following direction and contributing to a team environment www.hardin.media/

Assistant to chief recording engineersManaged software,hardware, and other equipment to fit needs of clients Record, Produce, Collaborate, & Mix/Master for certain clientsEquipment/software prep and setuphybridstudiosca.com

Pizza delivery in local areaCustomer Service Food prep, dining room clean upContributing to a team environment

Equipment delivery and set upCustomer Service Event Management

Inbound calls from customers to set up delivery/courier serviceDispatch deliveries with driversData Entry Quality Control regarding data and time management with drivers

• Part time work while in school• Drive through cashier• Food handler / dining room clean up