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Cesar Alvarez Email & Phone Number
Portal Standards, Governance, Support Lead and PMO
at
Hewlett Packard Enterprise
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✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Portal Standards, Governance, Support Lead and PMO
Location
Guadalajara, Mexico Metropolitan Area, Mexico
Company size
Who is Cesar Alvarez? Overview
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Quick answer
Cesar Alvarez is listed as Portal Standards, Governance, Support Lead and PMO at Hewlett Packard Enterprise, a with 72079 employees, based in Guadalajara, Mexico Metropolitan Area, Mexico. AeroLeads shows a matched LinkedIn profile for Cesar Alvarez.
Cesar Alvarez previously worked as Portal Standards, Governance, Support Lead & PMO at Hewlett Packard Enterprise and NA/LAR Digital Experience & Communications Lead at Hewlett Packard Enterprise. Cesar Alvarez holds Licenciatura, Marketing from Universidad De Guadalajara.
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Hewlett Packard Enterprise
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Profile bio
About Cesar Alvarez
Passionate about challenges, competition, learning and helping others in my journey. I’m customer service oriented and I’m focused in discovering areas of improvement. I consider myself proactive and highly skilled at problem solving.I have experience in managing big teams (+100 employees), quality process implementation, continuous improvement, project management, KPIs & SLA definition to help achieve targets. I was recognized as the best International Customer Solutions Manager also as the Operations Manager of the year by ttec and our client.At Hewlett Packard Enterprise, I develop superior digital experiences for all partners in the America’s region, by managing a global site that provides content in several languages, digital communications management, and partner education processes, all this to enable knowledge to help HPE partners improve their business.If you’re interested about my journey and other ways for me to help, please don’t hesitate to send me a message.
Listed skills include Action Plan Development, Microsoft Excel, Photoshop, Outlook, and 3 others.
Current workplace
Cesar Alvarez's current company
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Hewlett Packard Enterprise
9 roles
Cesar Alvarez work experience
A career timeline built from the work history available for this profile.
Portal Standards, Governance, Support Lead & Pmo
Current
Nov 2022 - Present
Na/Lar Digital Experience & Communications Lead
Jun 2021 - Nov 2022
Aom Ams Dec Internal Lead
Jan 2020 - Jun 2021
Stakeholder Management
Stakeholder Management in the Digital Experience & Communications department with the objective of maintain and enhance a Portal that supports the channel distribution for the HPE products. Coordinator of the training framework experience and Portal contact management.
Apr 2019 - Jan 2020
Project Manager
Responsible of the "Pay in Advanced Spanish and Postpaid English" Lines of business with KPIs in Customer Satisfaction/Resolution on a timely manner, an operation with +/- 500 agents. Synergy with other departments (Business Support, IT, Original Equipment manufacturers, HR, Payroll, Facilities, WFM...) was crucial to maintain the operation going while building rapport and engagement with the front-line and the leadership team. Strong relationship with stakeholders to negotiate KPIs and strategies as per the business needs.
Jan 2017 - Oct 2018
Customer Solutions Manager
Subject Matter Expert on the product, policies and solutions for TMobileResponsible for providing support to the frontline with high complex problems and issues outside policies. Liaison with Business Support to report high impact issues and follow up on resolution with operations. POC of the T-Voice agents to drive engagement and excitement on the TMobile Brand
Jan 2016 - Jan 2017
Team Lead
● Responsible for key performance Indicators of a team of 15-18 agents● Quality Control with a Customer care approach● Action plan development to achieve goals established by the client● Agent development by behaviors identification, coaching and follow up● Ability to lead and partner successfully with staff and chain of command● Ability to work with difficult people in a open, honest and empathetic manner to lead them towards a goal.
Feb 2011 - Dec 2015
Administrative Assistant
Secretaria De Economia
● Project Evaluation of Fondo PyME, Capital Semilla and Proyectos Productivos.● Scholarship Management of the Harvard Manage Mentor Plus Program● Financial Program Advisor● Participation on Semana Regional PyME Occidente y en la Semana Regional Jalisco Emprende and Cruzada por los Negocios Jalisco 2010: Fortaleciendo las habilidades empresariales de los jaliscienses
Apr 2010 - Nov 2010
Team & coworkers
Colleagues at Hewlett Packard Enterprise
Other employees you can reach at hpe.com. View company contacts for 72079 employees →
YC
Yi Chin Chiang
Colleague at Hewlett Packard EnterpriseTaipei, Taipei City, Taiwan, Province Of China
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JI
John Irish Drum
Colleague at Hewlett Packard EnterpriseGreater Northampton Area, United Kingdom
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AH
Allen Haws
Colleague at Hewlett Packard EnterprisePlano, Texas, United States
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DH
Destiny Hillfindle
Colleague at Hewlett Packard EnterpriseBrooklyn, New York, United States
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AI
Annette Isaac
Colleague at Hewlett Packard EnterpriseWashington Dc-Baltimore Area, United States
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MO
Mark Olesevich
Colleague at Hewlett Packard EnterpriseManassas, Virginia, United States
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RG
Rodney Goodman
Colleague at Hewlett Packard EnterprisePrague, Czechia, Czech Republic
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RM
Rena Mody
Colleague at Hewlett Packard EnterpriseTroy, Michigan, United States
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HE
Hp Emea Software Itm
Colleague at Hewlett Packard EnterpriseBishopton, Scotland, United Kingdom
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MB
Marcelo Barreto
Colleague at Hewlett Packard EnterpriseSão Paulo, Brazil
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Yi Chin Chiang
Colleague at Hewlett Packard EnterpriseTaipei, Taipei City, Taiwan, Province Of China
View →
JI
John Irish Drum
Colleague at Hewlett Packard EnterpriseGreater Northampton Area, United Kingdom
View →
AH
Allen Haws
Colleague at Hewlett Packard EnterprisePlano, Texas, United States
View →
DH
Destiny Hillfindle
Colleague at Hewlett Packard EnterpriseBrooklyn, New York, United States
View →
AI
Annette Isaac
Colleague at Hewlett Packard EnterpriseWashington Dc-Baltimore Area, United States
View →
MO
Mark Olesevich
Colleague at Hewlett Packard EnterpriseManassas, Virginia, United States
View →
RG
Rodney Goodman
Colleague at Hewlett Packard EnterprisePrague, Czechia, Czech Republic
View →
RM
Rena Mody
Colleague at Hewlett Packard EnterpriseTroy, Michigan, United States
View →
HE
Hp Emea Software Itm
Colleague at Hewlett Packard EnterpriseBishopton, Scotland, United Kingdom
View →
MB
Marcelo Barreto
Colleague at Hewlett Packard EnterpriseSão Paulo, Brazil
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1 education record
Cesar Alvarez education
FAQ
Frequently asked questions about Cesar Alvarez
Quick answers generated from the profile data available on this page.
What company does Cesar Alvarez work for?
Cesar Alvarez works for Hewlett Packard Enterprise.
What is Cesar Alvarez's role at Hewlett Packard Enterprise?
Cesar Alvarez is listed as Portal Standards, Governance, Support Lead and PMO at Hewlett Packard Enterprise.
Where is Cesar Alvarez based?
Cesar Alvarez is based in Guadalajara, Mexico Metropolitan Area, Mexico while working with Hewlett Packard Enterprise.
What companies has Cesar Alvarez worked for?
Cesar Alvarez has worked for Hewlett Packard Enterprise, Hewlett Parckard Enterprise, Teletech, and Secretaria De Economia.
Who are Cesar Alvarez's colleagues at Hewlett Packard Enterprise?
Cesar Alvarez's colleagues at Hewlett Packard Enterprise include Yi Chin Chiang, John Irish Drum, Allen Haws, Destiny Hillfindle, and Annette Isaac.
How can I contact Cesar Alvarez?
You can use AeroLeads to view verified contact signals for Cesar Alvarez at Hewlett Packard Enterprise, including work email, phone, and LinkedIn data when available.
What schools did Cesar Alvarez attend?
Cesar Alvarez holds Licenciatura, Marketing from Universidad De Guadalajara.
What skills is Cesar Alvarez known for?
Cesar Alvarez is listed with skills including Action Plan Development, Microsoft Excel, Photoshop, Outlook, Quality Assurance, Team Management, and Solution Focused.
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