Oversee services which are tracked through the Digital Realty ticketing system. This includes, but is not limited to the following services: Equipment Rack and Stack Cable, terminate, and dress fiber or copper network cabling Assist customers with the diagnosis of hardware and software issues on their equipment Power cycling of customer equipment Perform cabinet/cage audits Blade/Card, Memory, Hard Drive, and Transceiver installations or removal Testing and troubleshooting of copper and fiber optic circuits Perform migrations of equipment, power, or networking devices.

Installation, and termination of all newly installed cabling and Equipment. Testing, and troubleshooting, in preparation and activation of the newly installed production components, and certification of new Cabling, cat5,5e, & cat6, as well as CCTV, fiber for Staley’s customers. Installation of cameras and shopper track, as well as POS systems and software, CISCO switches Routers, Aps. Setting up VoIP, and Phone services.