Alden Phelps Email & Phone Number

Charlotte, North Carolina, United States

• Responsible for the full sales cycle, both B2B and B2C.• Reaches out to new and existing customers to hunt for business and ensure all outgoing delivery trucks produce desired margin.• Processes all incoming POs and works with customers to communicate inventory, pricing, etc.• Works directly with walk-in customers, providing product knowledge and sourcing material based on the customer’s application.• Communicates with vendors and places POs for both inventory and direct orders.• Schedules incoming trucks and arranges shipment times with warehouse team.• Maintains accurate data sheets for quick-reference of product margins.• Provides quotes, lead times, delivery ETA, etc to distributors.• Stocks and organizes show room according to most purchased items.

• Responsible for the full sales cycle, from prospecting to closing.• Engages with current and potential customers to forecast opportunities and develop a B2B relationship.• Actively researches growing market segments and commercial companies to identify potential for buying accounts.• Creates and manages quotes, POs, returns, and account information in CRM.• Ensures accuracy of sales pipeline within SAP.• Networks with partners, BDMs, Channel Specialists, Network Engineers, and other professionals on a weekly basis.• Orchestrates client calls with technical specialists to determine scope of work and next steps.• Works with contract specialists to create SOWs, BOMs and technical agreements.• Leads trainings on various topics for peers.

• Responsible for managing operations, sales, and customer service.• Develops personalized fitness programs for clients with a variety of lifestyle and health backgrounds.• Instructs clients in a one-on-one setting, emphasizing movements with a potential of increasing mobility.• Oversees all functions of 8,000 square foot fitness facility.• Maintains and repairs equipment, ensuring proper upkeep of gym space.• Manages and updates CRM platform.• Conducts tours and sells memberships to new clients.• Works closely with team members to ensure customer satisfaction and retention.

• Plans and implements training regimens based on individual goals.• Creates and executes B2C marketing campaigns.• Sells personal training packages to new members.• Works one-on-one with clients, providing a safe and encouraging environment.• Instructs clients on proper technique and form.• Designs and instructs a HIIT style mixed martial arts group class.

Harrisburg, North Carolina

• Interacts with members while providing direction and encouragement.• Sells membership packages to first-time clients.• Leads the intensive 9Round workout- explaining exercises, coaching proper form, and providing modifications as necessary.• Assigns physical training exercises between rounds.• Maintains cleanliness of the gym.

Monroe, North Carolina

• Works with the inside and outside sales teams to produce products according to customer specifications.• Collaborates directly with inside sales and warehouse manufacturing teams to ensure all products meet company standards while gaining and retaining customers.• Produces and stocks department products in an organized and strategic manner.• Stocks and maintains all company literature.• Creates, packages, and ships product and literature orders based on client segment and current projects.• Analyzes customer demand per product; adjusts production based on pipeline.• Hand-crafts custom requests.• Orders all necessary products from the warehouse and oversees production as necessary.• General upkeep/cleaning of samples department.

Bachelor Of Science - Bs, Psychology

Activities and Societies: Psi Chi International Honors SocietyMagna Cum Laude

Bachelor Of Arts - Ba, Criminal Justice

Magna Cum Laude