Proficient leader with ~20 years of progressive experience in operations and strategy, and program management, climbing from Business Analyst to Program Manager to Head of Business Operations role. A proficient team leader, I am successful in managing large and small teams while instilling client-centric focused service, and am a proactive, analytical, and visionary complex problem solver, solution developer, and strategic planner with record of meeting goals/KPIs while maintaining unity and overcoming obstacles. I am adept in identifying and recruiting talent and developing / mentoring employees into their professional best, and have an MBA and a Bachelor of Arts in Computer Science, and Economics.▬▬▬▬▬▬SPECIALTIES:Business Operations ▪ Business Strategy ▪ Product Commercialization ▪ Go-To-Market Strategy ▪ Operationalization ▪ Program/Project Management ▪ Product Management ▪ Workflow Management ▪ Policy & Procedure Development ▪ Software Product Life Cycle Management ▪ Multi-Million-Dollar Budget Management ▪ Business Relationship Development & Management ▪ Team Building ▪ Presentations ▪ Employee Development ▪ Resource Management ▪ Customer Service Excellence ▪ Collaboration ▪ Vendor Management ▪ Technical Knowledge ▪ Business Acumen