It Operations Support Officer
Current
Oct 2024 - Present
AeroLeads people directory · profile
Aldien Dela Cruz Email & Phone Number
IT Ops
at
Altus Traffic Australia
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Ops
Location
Metro Manila, Philippines, Philippines
Company size
Who is Aldien Dela Cruz? Overview
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Quick answer
Aldien Dela Cruz is listed as IT Ops at Altus Traffic Australia, a company with 180 employees, based in Metro Manila, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Aldien Dela Cruz.
Aldien Dela Cruz previously worked as IT Operations Support Officer at Altus Traffic Australia and IT Support Technician at A.P. Moller - Maersk. Aldien Dela Cruz holds Bachelor'S Degree, Computer Engineering from Lyceum Of The Philippines - General Trias, Cavite.
Company email context
Email format at Altus Traffic Australia
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Altus Traffic Australia
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Profile bio
About Aldien Dela Cruz
Aldien Dela Cruz is a IT Ops at Altus Traffic Australia.
Current workplace
Aldien Dela Cruz's current company
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Altus Traffic Australia
5 roles
Aldien Dela Cruz work experience
A career timeline built from the work history available for this profile.
It Support Technician
- Act as a local project coordinator for regional teams
- Infrastructure and IT requirement support for new offices, warehouses & depots
- Provides support (deployment, refresh, maintenance & repairs) for all End-User devices (Windows PC, Mobile devices, Peripherals etc.)
- Troubleshoot desktop and mobile applications
- Perform tech bar responsibilities
- Collection and safe disposal of old devices
Mar 2022 - Oct 2024
Customer Solutions - Technical Associate
✓ Provide L0 to L1 support for client’s Internet and IT services concern (Network, M365, Kast, DocuSign, and others)✓ Involve with ensuring high-quality customer service experience along all stages of the customer lifecycle – onboarding, inquiries, service requests, billing related, and technical-related matters.✓ Ticket handling: often assigned on VIP.
Oct 2020 - Mar 2022
Onsite It Engineer
✓ Responsible for L1 troubleshooting (desktop support, hardware, software, network & Active Directory user management)✓ Installation and assembling of computer units✓ Data back up and restore✓ Assisting end users with computer/IT related concerns through remote and onsite troubleshooting.✓ Ticket handling: monitor filed IT-infrastructure related concerns.
Nov 2018 - Oct 2020
Customer Care Assistant
✓ Responsible for responding to customer email inquiries and complaints regarding account information, billings, contract renewals, and technical support using standard scripts and procedures.✓ Communicates appropriate options for resolution in a timely manner.✓ Escalate or consult cases to L2 support based on the defined scope of support✓ Ensures high.
May 2017 - Jun 2018
Team & coworkers
Colleagues at Altus Traffic Australia
Other employees you can reach at altustraffic.com.au. View company contacts for 180 employees →
HY
Hilal Yenice
Colleague at Altus Traffic AustraliaWetherill Park, New South Wales, Australia, Australia
View →
EO
Emre Olgun
Colleague at Altus Traffic AustraliaGreater Sydney Area, Australia
View →
IP
Ivona P.
Colleague at Altus Traffic AustraliaWollstonecraft, New South Wales, Australia, Australia
View →
RH
Rachael Hughes
Colleague at Altus Traffic AustraliaBrisbane City, Queensland, Australia, Australia
View →
CJ
Connor Jones
Colleague at Altus Traffic AustraliaAdelaide, South Australia, Australia, Australia
View →
MR
Mizanur Rana
Colleague at Altus Traffic AustraliaLabrador, Queensland, Australia, Australia
View →
DM
Dwaine Maza
Colleague at Altus Traffic AustraliaBrisbane City, Queensland, Australia, Australia
View →
GK
Greg Knight
Colleague at Altus Traffic AustraliaIpswich, Queensland, Australia, Australia
View →
WP
William Patrick Silos
Colleague at Altus Traffic AustraliaMetro Manila, National Capital Region, Philippines, Philippines
View →
ER
Ellouise-Shannyn Riley
Colleague at Altus Traffic AustraliaMillers Point, New South Wales, Australia, Australia
View →
Hilal Yenice
Colleague at Altus Traffic AustraliaWetherill Park, New South Wales, Australia, Australia
View →
EO
Emre Olgun
Colleague at Altus Traffic AustraliaGreater Sydney Area, Australia
View →
IP
Ivona P.
Colleague at Altus Traffic AustraliaWollstonecraft, New South Wales, Australia, Australia
View →
RH
Rachael Hughes
Colleague at Altus Traffic AustraliaBrisbane City, Queensland, Australia, Australia
View →
CJ
Connor Jones
Colleague at Altus Traffic AustraliaAdelaide, South Australia, Australia, Australia
View →
MR
Mizanur Rana
Colleague at Altus Traffic AustraliaLabrador, Queensland, Australia, Australia
View →
DM
Dwaine Maza
Colleague at Altus Traffic AustraliaBrisbane City, Queensland, Australia, Australia
View →
GK
Greg Knight
Colleague at Altus Traffic AustraliaIpswich, Queensland, Australia, Australia
View →
WP
William Patrick Silos
Colleague at Altus Traffic AustraliaMetro Manila, National Capital Region, Philippines, Philippines
View →
ER
Ellouise-Shannyn Riley
Colleague at Altus Traffic AustraliaMillers Point, New South Wales, Australia, Australia
View →
2 education records
Aldien Dela Cruz education
Bachelor'S Degree, Computer Engineering
Lyceum Of The Philippines - General Trias, Cavite
Exchange Student, Game And Interactive Media Design
Tongmyong University Of Information Technology
FAQ
Frequently asked questions about Aldien Dela Cruz
Quick answers generated from the profile data available on this page.
What company does Aldien Dela Cruz work for?
Aldien Dela Cruz works for Altus Traffic Australia.
What is Aldien Dela Cruz's role at Altus Traffic Australia?
Aldien Dela Cruz is listed as IT Ops at Altus Traffic Australia.
Where is Aldien Dela Cruz based?
Aldien Dela Cruz is based in Metro Manila, Philippines, Philippines while working with Altus Traffic Australia.
What companies has Aldien Dela Cruz worked for?
Aldien Dela Cruz has worked for Altus Traffic Australia, A.P. Moller - Maersk, Pt&T, Microbase, Inc., and Conduent.
Who are Aldien Dela Cruz's colleagues at Altus Traffic Australia?
Aldien Dela Cruz's colleagues at Altus Traffic Australia include Hilal Yenice, Emre Olgun, Ivona P., Rachael Hughes, and Connor Jones.
How can I contact Aldien Dela Cruz?
You can use AeroLeads to view verified contact signals for Aldien Dela Cruz at Altus Traffic Australia, including work email, phone, and LinkedIn data when available.
What schools did Aldien Dela Cruz attend?
Aldien Dela Cruz holds Bachelor'S Degree, Computer Engineering from Lyceum Of The Philippines - General Trias, Cavite.
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