Aldin Eclarinal Email & Phone Number

- Managing all marketing for Le Monet Hotel, Hotel Luna, Vitalis Villas, Hotel Rembrandt, Vitalis White Sands, Hotel Van Gogh, Staylite Hotel, Oceanus, and Tanaw El Nido- Developing the marketing strategy for the company in line with company objectives.- Coordinating marketing campaigns with sales activities.- Overseeing the company’s marketing budget.- Creation and publication of all marketing material in line with marketing plans.- Planning and implementing promotional campaigns.- Manage and improve lead generation campaigns, measuring results.- Overall responsibility for brand management and corporate identity- Preparing online and print marketing campaigns.- Monitor and report on effectiveness of marketing communications.- Creating a wide range of different marketing materials.- Working closely with design agencies and assisting with new product launches.- Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.- Analyzing potential strategic partner relationships for company marketing.- Digital marketing and social media maximization for all the properties.

Vitalis White Sands, Santiago, Region I - Ilocos, Philippines

- Improves hotel ratings on Facebook from 2.8 to 4.2 and Tripadvisor from 3 to 3.5 by implementing new strategies and improving customer service- Increases revenue by implementing new ideas and offerings- Earns recognition of owners and clients on a consistent excellence- Handles scheduling, hiring and training operations- Supervises 74 employees- Coordinates and implements sales and marketing activities of the property. - Communicates with existing and perspective clients to establish a strong professional relationship.- Conducts coaching/counseling sessions, performance evaluations, discipline documents, and terminations.- Responsible for preparation of budgets and ensure purchases are within budget.- Profit and loss management achieving profitability through revenue growth and cost control. Exceeds company year over year goals

Vitalis Villas, Santiago, Region I - Ilocos, Philippines

- Provides guest services as well as supervision, direction and leadership in all front of the house departments in accordance with the objectives, performance and quality standards- Ensures smooth operation of all hotel services and acts as liaison between the Management and guests in ensuring guest’s safety, security and satisfaction- Pre-opening team; Implemented operations and processes- Set goals and plans to promote the improvement of hotel service- Tasked with providing schedules and assignment to each worker- Responsible for coordinating planned improvements, resolved client complaints andorganized events.

Hotel Rembrandt, Tomas Morato, Quezon City, Philippines

- Trained in all departments and gave observation, recommendation and actions to resolve problems and concerns- Assists guest concerns promptly and professionally- Passed a thesis defense with the directors, and executives of AHMGI- Increased customer service rating from 78%-86% - Assisted in management of employees and operations including fleet needs, scheduling, and upkeep of hotel.

Le Monet Hotel, Camp John Hay, Baguio City, Philippines

- Appointed as Worldhotels’ Peakpoints Ambassador- Achieved quality results by leading 10 front office staff through training, communication, and empowerment- Resolved guest issues and requests to ensure guests satisfaction- Monitored occupancy forecast and generated discrepancy record- Responsible for settling guest accounts and record keeping by coordinating front desk and audit function to ensure financial transactions for the day were verified and balanced.

Le Monet Hotel, Ordonio Drive, Camp John Hay, Loakan Road, Baguio City

- Prepared proposals, agreements, room block and event orders- Organized marketing campaigns and sales presentations- Supported sales team and director by providing sales data, market trends, forecasts, new product information; relaying customer services requests- Reported directly to the Hotel Manager, Marketing Manager and the Director of Sales by providing daily, weekly, monthly sales reports and analysis to increase sales productivity.

Le Monet Hotel, Camp John Hay, Loakan Road, Baguio City, Philippines

- Provided assistance during guest arrival and departure- Assisted guests with questions and billing issues- Answered phone calls promptly and knowledgeably, ensuring complete and accurate information- Provided accurate daily accounting procedures and cash handling- Communicated information of immediate area, services, offerings, attractions, and events to guests.