Alditama Chandika Email & Phone Number

Jakarta Raya, Indonesia

1. Joined as Finance Data Migration Team in Dealer Management System (Project Astra Honda Motor).2. Understand and learn about the business process flow.3. Using tools to be able to perform data migration, data analysis, documentation requirements, data validation, data monitoring, data entry, data collection and data checking (Microsoft Excel, Microsoft Word, SharePoint, Outlook, Spreadsheets, SQL Server Management Studio Database, SAP, Jira, Robotic Process Automation, and Hub Spot).

Jakarta Selatan, Jakarta Raya, Indonesia

1. Analyze customer perceptions and sentiments with the aim of encouraging the company's transformation process according to the strategy that has been set and encourages sustainable growth within the Telkom Group.2. Understand and study the management of CX Transformation as a company's Key Performance Indicator with Customer Satisfaction & Loyalty Survey and Net Promoter Score measurement metrics.3. Conduct research and reporting on the relevance of using Net Promoter Score metrics in companies and competitors through international journals and books with the aim of creating broader insights around CX.4. Using tools to support work such as Microsoft Excel to display data visualization, Microsoft Word for company administration documentation, Power Point to display data processing results, Survey tools and other project management tools.