* Obtain renewal premium for assigned portfolio of clients and ensure that the organization’s retention ratio is maintained or exceeded.* Provide Producers and policy holders with consistent and accurate information regarding policy premium, benefits and payment alternatives to secure renewal.* Retaining customers by highlighting the added value of Bupa as a company, serving as a consultant to discover current needs of the policy holders and addressing them in the best way possible.

* Giving support to the public relations team with the implementation of Salesforce.com (CRM), to manage relationships with Stakeholders, to obtain direct and effective communication with them in the dynamic and complex mining industry.*Giving support in coordinating studies to evaluate the company’s reputation with internal and external stakeholders. * Monitoring the company’s Social media with specialized software, to spot trends and influencers that could affect daily mining operations.* Creating profiles to familiarize the public affairs team prior to first encounters with stakeholders.