Aldo Cabarcas Email & Phone Number

Colombia

Florida, Estados Unidos

• Conducted credit checks for new customers, evaluating financial risk and ensuring alignment with company policies.
• Managed onboarding processes for new clients, addressing inquiries and providing exceptional customer service when needed.
• Acted as the liaison between operations and clients, facilitating smooth communication and issue resolution.
• Managed end-to-end invoicing through CRM, QuickBooks, and PayPal, ensuring timely and accurate delivery to clients.
• lead accounts receivable operations, including payment reconciliations, collections strategy development, and client negotiations to improve recovery rates.
• Supervised the billing team, providing guidance and resolving billing-related issues, while also supporting accounts payable functions.

Barranquilla, Atlántico, Colombia

• Managed purchase orders using Microsoft Dynamics 365, ensuring compliance with organizational standards and vendor agreements.
• Produced detailed payment reports to support strategic decision-making and optimize resource allocation.
• Oversaw end-to-end invoice processing and vendor payments, fostering strong supplier relationships and improving cash flow.
• Resolved payment discrepancies efficiently by collaborating with internal teams and vendors to maintain accuracy and trust.
• Maintained accurate vendor profiles within procurement systems, streamlining procurement processes and ensuring data integrity.
• Supported procurement operations, including vendor negotiations and contract management, to achieve organizational objectives.

Montgomery, Nueva York, Estados Unidos

• Create visually appealing charts, graphs, and tables to provide comprehensive reports and recommendations for business improvement and growth.
• Develop and design various tools and models to gain a holistic view of the company's overall data.
• Prepare monthly statistical reports, including detailed sales analysis by broker, to track performance and identify areas for optimization.
• Conduct in-depth business analysis, utilizing data insights, to outline and design effective data architecture and strategies.
• Propose and implement data-driven solutions to address business challenges and drive positive outcomes.
• Establish and adhere to specific project timelines, ensuring efficient and timely completion of deliverables.

Colombia

• Entered and managed invoices and purchase orders in QuickBooks and CRM systems, ensuring accuracy and timely updates.
• Collaborated with Accounts Payable, Accounts Receivable, and Collections teams to resolve data discrepancies and align processes.
• Monitored and reported order statuses, shipping details, and proof of delivery in CRM platforms during daily and weekly meetings.
• Verified and reconciled order data with supporting documentation, addressing discrepancies to ensure accurate processing.
• Handled shipping and delivery updates, maintaining comprehensive records for all transactions in CRM systems.
• Streamlined order processing by coordinating with sales agents and cross-functional teams to resolve pending issues and missing documentation.

Barranquilla, Atlántico, Colombia

• Resolved system-related issues and ensured accurate payment processing using Accounting Center, Oracle, and MetaSource software.
• Managed invoice processing, expense reports, and payment disbursements with precision, adhering to company policies and procedures.
• Conducted audits and reconciliations to maintain data integrity and ensure compliance with internal controls.
• Streamlined accounts payable processes through cross-functional collaboration and the implementation of software-based optimizations.
• Delivered exceptional customer service by promptly resolving inquiries and providing effective solutions via phone and email.
• Stayed updated on industry best practices, recommending and implementing process improvements to enhance efficiency and reduce financial risks.

Barranquilla, Atlántico, Colombia

• Provided personalized coaching and mentorship to team members, improving their performance and aligning individual goals with organizational objectives.
• Developed and implemented tailored training plans to enhance skills in collections strategies, compliance, and effective communication.
• Conducted regular performance reviews, delivering actionable feedback and tracking progress toward measurable goals.
• Fostered a collaborative team environment by promoting knowledge sharing, best practices, and continuous improvement initiatives.
• Collaborated with management to identify skill gaps, create targeted training programs, and drive team success.
• Maintained up-to-date knowledge of industry regulations and trends, ensuring compliance and sharing insights to optimize team performance.

Barranquilla, Atlántico, Colombia

• Negotiated repayment plans with clients, ensuring compliance with the U.S. Fair Debt Collection Practices Act (FDCPA) and achieving high recovery rates through empathetic and strategic communication.
• Developed and utilized advanced reporting tools, including Power BI and Excel, to analyze performance metrics and optimize collections strategies.
• Mentored team members by setting measurable monthly goals, providing guidance, and fostering continuous improvement in results.
• Collaborated across departments to streamline accounts receivable processes, enhance efficiency, and resolve billing disputes effectively.
• Delivered exceptional customer service by maintaining empathetic communication and resolving financial hardships with professionalism and discretion.

Barranquilla, Atlántico, Colombia

• Coordinate and manage executive calendars, scheduling meetings, appointments, and travel arrangements.
• Prepare and edit correspondence, reports, and presentations for executive-level communication.
• Organize and maintain confidential files, records, and documents.
• Assist with financial tasks such as expense tracking, budget monitoring, and invoice processing.
• Handle incoming and outgoing communications, including emails, phone calls, and mail.
• Assist in the coordination of company events, conferences, and workshops.