Customer Service SkillsI have the heart to serve. I am high on empathy to all internal and external customers. I am reliable and responsive to urgent requests.Technological SkillsKnowledgeable with the use of office equipments or devices such as computer, photocopier, printer and scanner, fax machine, telephone.Data Handling SkillsHas eye for details. Place high importance on accuracy of all information by effectively coordinating with affiliated healthcare partners and medical providers before encoding it for update in the system.Analytical SkillsMeticulous in reviewing all pertinent documents received from clients and excellent judgement skills in determining the maximum healthcare coverage that can be claimed and reimbursed.Problem Solving SkillsEffective in handling customers complaints related to exclusion issues, by listening sincerely to their concerns and providing solutions that would best serve them. Knows when to elevate complex matters to authorities.
Listed skills include Medical Billing, Insurance, Medicare, Medical Terminology, and 7 others.