Aldrin Thomas Email and Phone Number
Dynamic and resourceful professional with over a year of diverse experience through internships, seamlessly transitioning from multiple domains to a full-time role at Accenture Operations. Equipped with a Bachelor's degree in Management from the University of Mumbai and presently enhancing expertise with a PG program in Business Analytics from Manipal University, I am poised to excel in roles centered around business analytics, marketing analysis, and sustainability.My journey through various internships has cultivated a profound understanding of the intricacies of market research, business analysis, and sustainability. At Accenture Operations, I have honed these skills further, contributing significantly to projects that demand analytical prowess. My work included collaborating with META Platforms to foster inclusivity and safety for all users.Adept in Advanced MS Excel, Power BI, and Google Analytics, I possess a robust technical toolkit that enables me to navigate complex datasets and extract actionable insights.I am eager to collaborate with forward-thinking organizations that value innovation, data-driven strategies, and sustainability. Should you be interested in knowing more about me, kindly drop a message and we'll connect!
Accenture
View- Website:
- accenture.com
- Employees:
- 636296
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Quality Analyst - Content OperationsAccentureNavi Mumbai, Mh, In
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Content Operations AssociateAccenture Oct 2023 - PresentNavi Mumbai, Maharashtra, India• Reviewing content for META platforms namely, Facebook, Instagram and Threads, to determine if the content following Community Guidelines for reinstating and strike removing, or upholding the content / channel termination.• Making well-balanced decisions and collating Trending content for upholding uniformity in action and evaluation of the respective trending / viral content.• Understanding and remaining up-to-date with client policies and guidelines; resolving concerns according to defined policies and procedures.• Fulfilling base productivity and quality requirements.Achievements: Maintained a >90% score as per the Quality, Support & Productivity metrics and was appointed as the Team Trend Scout.Appointed as the primary support for a team struggling to meet base productivity metrics resulting in a 60% impact on growth in under 2 months.
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Csr ConsultantIcicidirect Sep 2022 - Dec 2022Navi Mumbai, Maharashtra, India1. Collaborated and built a good relationship with various stakeholders thus contributing to an efficient vendor relationship management framework.2. Maintained an effective Project documentation, analysis and filing system through extensive use of MS Excel reports.3. Coordinated and processed statements of grants of approval, signatures and payment procedures in-line with the CSR governance policies.4. Assisting in managing the project in terms of administration, finances and program delivery.Achievements: Valuable contribution in achieving the Golden Peacock CSR Award 2022.Contributed towards 5 CSR Projects documentation process to its effective and timely execution. -
Digital Marketing ExecutiveLa Publicite Oct 2021 - Sep 2022Navi Mumbai, Maharashtra, India1. Monitoring the growth of our clients’ various social media platforms.2. Devising content creation strategies with an aim to increase the clientele’s social media presence.3. Building captivating ad campaigns with a goal to reach the desired target audience.4. Conceptualization of effective digital strategies to its execution to increase engagement, leads and responses through data analysis of past performance metrics.5. Collating the leads through visually-appealing reports and presentations and subsequently shared with the respective clients regularly.6. Prominent clientele includes National Builders, Rubycon Fashion House, Nandadeep Residency and so forth.Achievements: Produced 1000+ leads and 5000+ views in a week for National Builders Residential Project.Contributed towards the successful launch & promotion of Celebrity Fashion Designer, Anees Deen’s Premium label – Rubycon Fashion House. -
Customer Service AssociateTeleperformance May 2021 - Sep 2021Thane, Maharashtra, India1. Effective complaint management in order to identify resolve the customers complaints within the specific timelines through both voice and email process.2. Addressing customers’ various concerns regarding the products and/or services offered via calls and emails.3. Providing immediate resolution to customers’ concerns or forwarding them to the department responsible followed by regular follow-ups.4. Documenting the conversations with precise concern categories in the Reliance Retail CRM Software.Achievements: Achieved the Perfect Call Quality Score thrice and achieved top scorer of the month.
Aldrin Thomas Education Details
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Business Analytics -
Business Administration And Management, General -
Fr. Agnel Multipurpose School And Junior CollegePhysical Sciences -
Primary/Secondary School
Frequently Asked Questions about Aldrin Thomas
What company does Aldrin Thomas work for?
Aldrin Thomas works for Accenture
What is Aldrin Thomas's role at the current company?
Aldrin Thomas's current role is Quality Analyst - Content Operations.
What schools did Aldrin Thomas attend?
Aldrin Thomas attended Manipal Academy Of Higher Education, University Of Mumbai, Fr. Agnel Multipurpose School And Junior College, Gems Education.
Who are Aldrin Thomas's colleagues?
Aldrin Thomas's colleagues are Sheik Qalandar, Srinath Nair, Thiarra Mariella Trias, Pratham Saini, María Fernanda Ramírez Mora, Malvika Rajan, 徐国旭.
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Aldrin Thomas
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