Alejandro Silva Email and Phone Number
With over a decade of experience in the hospitality industry, I have built a professional path focused on operational excellence, sales, and event management. At Hotel & Spa Maran Suites & Towers, I led the implementation and management of our Convention Center, standing out for my attention to detail and ability to actively listen to the needs of both clients and the team.Our team increased customer satisfaction through personalized experiences and effective cost management, which, in turn, ensured the profitability of the projects. I am committed to service innovation and motivated by the mission to constantly raise the standard of hospitality, bringing diverse perspectives and creative solutions to operational challenges. We successfully positioned the brand as a leader in the region
Etsol Soluciones
View- Website:
- etsol.com.ar
- Employees:
- 30
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Gestión ComercialEtsol SolucionesParaná, Entre Ríos Province, Ar -
Entrepreneur & Real Estate Project DeveloperFreelancer Nov 2013 - PresentEntre Rios, Parana, ArgentinaDevelopment and Commercialization of Own Real Estate ProjectCurrently, I am developing my own real estate projects, managing infrastructure, costs, investment projects, and commercialization.I invest in the capital markets through various brokers and exchanges with different financial assets and cryptocurrencies. This diversity of activities has allowed me to expand my skills and knowledge, as well as stay technologically updated in different areas.
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Vehicle SalesFreelance Jun 2018 - Sep 2023Parana, Entre Rios, ArgentinaI participate in the purchase and sale of vehicles through electronic auctions. This process involves not only acquiring cars at competitive prices but also evaluating, restoring, and eventually commercializing them. Restoration adds significant value to each vehicle, as I optimize its aesthetic and functional condition, increasing its market appeal and achieving higher profit margins in the final sale. To boost sales, I utilize social media as part of my marketing strategy, posting and promoting the vehicles effectively to capture greater interest from potential buyers. This approach has allowed me to not only increase the visibility of my products but also create a broader and more diversified customer base.
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External ConsultantDarling Beer Apr 2017 - Feb 2020ArgentinaAs an external consultant, I contributed to a craft brewery project, implementing improvements in key areas:Procurement Management: Advised on the strategic acquisition of supplies and products. My involvement led to cost optimization and improved quality in purchasing operations.Cost Management: Implemented detailed cost analysis, identifying opportunities for savings and resource optimization, resulting in increased profitability for the project.Good Manufacturing Practices: Provided specialized guidance on the supervision and application of good manufacturing practices. My approach ensured compliance with quality and safety standards in production processes
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Food And Beverage Manager,Maran Suites & Towers Apr 2005 - Sep 2013Parana, Entre Rios - ArgentinaHead of Food & Beverage Department with Extensive Experience in Comprehensive Management and Strengthening Customer RelationsI led teams of over 30 people in the Food & Beverage department, overseeing daily operations and managing corporate sales, P2P, purchasing, and negotiations with suppliers. I was also responsible for outsourcing third-party services and cost control, maximizing profitability without compromising quality.My role included the planning and execution of gastronomic operations in hotels, from the opening of gourmet restaurants, bar services, room service, and breakfast operations, to overseeing a convention center. I led staff training, drafted operational manuals, and created job profiles, positioning the brand and service as quality benchmarks in the region.Throughout my experience, I have strengthened customer relationships by focusing on total satisfaction, ensuring their needs were efficiently met and exceeding their expectations. This resulted in a significant increase in sales and customer loyalty.Additionally, I designed products and services for corporate and social clients, coordinated actions with the marketing department, negotiated budgets, and managed corporate and social events. My focus on data analysis (KPIs) has been crucial in making informed decisions across various business units, optimizing performance, and contributing to the overall success of the organization. -
Sales EjecutiveForum Congresos % Convenciones Feb 2004 - Mar 2005Parana, Entre Rios - ArgentinaCorporate Sales - Part Time:• Comprehensive Sales and Event Management: Responsible for contracting and coordinatinghotel services, event halls, and key suppliers for infrastructure and technical equipment.• Event Planning and Logistics: Supervised the organization of tourist excursions, transfers, andshows, ensuring excellence in every aspect of the event.• Negotiation and Relationship with Suppliers: Negotiated with service and equipmentsuppliers, ensuring favorable conditions and meeting quality standards.• Resource Optimization: Implemented strategies to optimize resources and maximizecustomer satisfaction, ensuring each event ran smoothly and successfully.
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Corporate Sales / Customer ServiceApart Hotel Maran Suites Apr 1999 - Mar 2005Paraná, Provincia De Entre Ríos, ArgentinaI conducted client prospecting, P2P sales, and brand representation at trade shows and conferences. I was responsible for identifying new commercial channels, visiting companies and travel agencies (OTAs), and developing marketing strategies. I also designed tourism packages.I worked closely with the Tourism Department of Parana to promote inbound tourism, developing joint activities that enhanced the region's appeal.Regarding customer service, I managed shifts, reservations, reception (check-in/check-out), billing, and cash handling.
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Assistant To The Food And Beverage ManagerSheraton Pilar Hotel & Convention Center Feb 2004 - Mar 2004Pilar, Provincia De Buenos Aires, ArgentinaAssist the Food and Beverage Manager in coordinating gastronomic operations and the Convention Center for corporate and private events. -
SalesGrand Prix Electronica May 1997 - Jan 1999Paraná, Provincia De Entre Ríos, ArgentinaSales and Customer Service: Direct showroom sales, oriented towards meeting customerneeds.• Budgets and Surveys: Prepared budgets and surveys for corporate clients, ensuring that thesolutions offered met their requirements.• Technical Service Coordination: Organized and supervised the technical service to ensurequick and efficient customer support.
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Managing PartnerPeperoni Pizza Apr 1993 - Aug 1996Paraná, Provincia De Entre Ríos, ArgentinaInnovative menu design, including creative proposals and pricing strategies.Responsible for kitchen management and procurement to ensure quality and operational efficiency.Direct supervision of a team of 5, ensuring productivity and adherence to standards.
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Sales ExecutiveCavallieri Promociones Publicitarias May 1990 - Dec 1992Buenos Aires Y AlrededoresCorporate Sales of Stands and Exhibitions1992 – 1993• Comprehensive sales management for the creation and assembly of stands at fairs andexhibitions, ensuring client requirements and presentation excellence.• Conducted market research to identify opportunities and develop innovative and competitiveproposals.
Alejandro Silva Education Details
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Hospitality Administration/Management -
Incomplete
Frequently Asked Questions about Alejandro Silva
What company does Alejandro Silva work for?
Alejandro Silva works for Etsol Soluciones
What is Alejandro Silva's role at the current company?
Alejandro Silva's current role is Gestión comercial.
What schools did Alejandro Silva attend?
Alejandro Silva attended Escuela Argentina De Negocios, Universidad Kennedy.
Who are Alejandro Silva's colleagues?
Alejandro Silva's colleagues are Lautaro Bustos, Marcelo Cejas, Jésica Leguiza, Ventas Etsol, Karen Varon, Christian Walter Saluzzo, Agostina Lozano.
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Alejandro Silva
Director De Identificación Y Registro De Familias En Ministerio De Desarrollo HumanoRawson -
Héctor Alejandro Silva Bejarano
It Project Manager / Program Manager / Delivery Manager / Scrum Masteragile Methodologies / Prince2 / PmpArgentina1kpmg.com.ar -
Alejandro Silva
Analísta De Distribución | Ruteador | Administración De Tráfico | Facturación | Logística Y DistribuciónBuenos Aires -
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